Eye Health America

Manager, Revenue Cycle – Physician Partnerships, Collections Optimization

Eye Health America

full-time

Posted on:

Location Type: Remote

Location: South CarolinaUnited States

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About the role

  • Plays a critical leadership role within the ophthalmology organization, ensuring strategic alignment between revenue cycle functions and physician operations.
  • Responsible for serving as a proactive liaison between the revenue cycle team and medical providers.
  • Optimize collections at the point-of-service, oversee and monitor performance, implement automated payment solutions, and provide real-time analytics.
  • Manage onboarding tasks, facilitate legacy practice system run-outs, serve as the primary liaison, educate providers on KPIs and financial benchmarks, and create maintain an RCM directory.
  • Analyze collections performance, communicate coding efficiency and payer trends, collaborate with operational teams for clean claims submission, and lead implementation of automated payment solutions.
  • Compile monthly pillar “Vital Signs” report to key stakeholders, track inquiry trends, publish evolving FAQ resources, and use data to drive accountability and continuous improvement.

Requirements

  • Bachelor’s degree in Health Administration, Business, Finance, or related field (Master’s preferred).
  • 5+ years of experience in Revenue Cycle Management, with a focus on physician integration and collections.
  • Demonstrated experience in physician-facing roles , especially during acquisitions or onboarding.
  • Strong understanding of credentialing processes, payer regulations , and coding workflows.
  • Proven ability to analyze financial KPIs and communicate them effectively to clinical stakeholders.
  • Experience managing or implementing call centers, IVR systems, and automated payment solutions .
  • Project management experience, including use of Gantt chart tools or platforms (e.g., Smartsheet, MS Excel, MS Powerpoint etc.).
  • Working knowledge of Microsoft products including: MS Excel, MS Word, MS PowerPoint
  • Excellent communication, leadership, and cross-functional collaboration skills.
  • Experience in ophthalmology or specialty medical practices.
  • Working knowledge of revenue cycle systems (e.g., Compulink, NextTech, NextGen, Modernizing Medicine).
  • Familiarity with Lean Six Sigma or revenue cycle performance improvement methodologies.
Benefits
  • Fully Remote 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
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Hard Skills & Tools
Revenue Cycle ManagementCollections OptimizationFinancial KPIs AnalysisCoding WorkflowsCredentialing ProcessesAutomated Payment SolutionsProject ManagementData AnalyticsPerformance MonitoringPayer Regulations
Soft Skills
LeadershipCommunicationCross-functional CollaborationProactive LiaisonEducationAccountabilityContinuous ImprovementFacilitationStakeholder EngagementTrend Analysis