Supervise and provide performance feedback for a team performing the activities described below
Provide support with engagement-level administration including client acceptance, Mercury (ERP) & CRM maintenance, conflict checks, engagement economics, billing & invoicing, and other engagement-related activities
Develop and facilitate negotiation of legal documentation on key engagement-related documents, (e.g., engagement agreement, statement of work, non-disclosure agreement, non-reliance letter, etc.)
Ensure agreements, engagement proposals, and other engagement-related documents are executed and completed with a high degree of accuracy and timeliness
Provide proposal and credential support through research and knowledge management
Ensure all Quality excellence standards and compliance requirements (including document retention consistent with EY policies) are adhered to and be a point of reference concerning Quality for the individuals under your supervision
Facilitate pipeline management and reporting at both a Partner and sector level
Work with your BE colleagues and practice partners on strategic efforts such as new automations and improvements to enhance and streamline our engagement administration processes
Liaise with and train the offshore Engagement Management Services team
Provide support with staffing and resource allocation and other related staffing activities
Become an expert and mentor others in several aspects of engagement administration
Help document best practices as they evolve and participate in training both as a trainer and a participant

Requirements

A Bachelor's degree required with a preference towards a business concentration or equivalent work experience
At least 7 years of work experience – experience working with senior professionals preferred
At least 2-3 years managing teams with similar or analogous responsibilities to the Business Operations team
Detail-oriented with strong planning skills and consistent follow-through
Outstanding oral and written communication skills and ability to interact with all levels of an organization
Comfort driving change management, implementation, and quick adoption of technology
Ability to adapt quickly to changing priorities and manage time, multiple tasks, and deadlines effectively
A strong team player with the ability to adapt to changing requirements or deadlines in support of our clients’ goals.
Experience with standard business tools such as MS Office, Excel, PowerPoint, PowerBI, SharePoint and CRM systems
A self-starter who possesses the intellectual curiosity to be a problem solver
A good collaborator who also can work independently when needed
An analytical, data-driven mindset
Experience with the business processes of large organizations
Experience with modern workflow tools

Benefits

medical and dental coverage
pension and 401(k) plans
wide range of paid time off options
flexible vacation policy
EY Paid Holidays
Winter/Summer breaks
Personal/Family Care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

engagement administrationnegotiation of legal documentationbilling and invoicingquality excellence standardspipeline managementresource allocationchange managementdata-driven mindsetbusiness processes

Soft Skills

performance feedbackdetail-orientedplanning skillsoral communicationwritten communicationadaptabilityteam playerproblem solvingcollaborationmentoring

Certifications

Bachelor's degree