EY

Senior Resource Analyst

EY

full-time

Posted on:

Location Type: Office

Location: Bengaluru • India

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Job Level

Senior

About the role

  • Manage day-to-day administrative issues and communicating appropriately to the Team Lead or POC.
  • Plan and execute process around demand forecasting, demand-supply gap management, bench management, campus deployments etc.
  • Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands.
  • Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands.
  • Portfolio planning, manage headcount/population, demand and Capacity Management, ensuring compliance of all systems by keeping the data updated demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench.
  • Identify suitable staffing options based on matching skills, roles and experiences.
  • Timely update of employee schedules on the schedule management tool (Retain).
  • Timely review and resolution of scheduling conflicts.
  • Minimize bench pipeline through proactive deployment on projects.
  • Responsible to meet assigned KPIs such as employee utilization, time to fulfill demand, unfulfilled demand % and bench aging.
  • Strong reporting and analytics on business and Operational KPIs (Availability, Skill search Budget vs actuals and Variance reports etc).
  • Supervise, mentor and provide functional SME support to the associates in the team.
  • Regular connects with stakeholders.
  • Relationship building and collaboration skills (e.g. resource allocation on multiple projects and soft blocking by competency leaders) Resource planning, resolving scheduling conflicts and Manage headcount/population (Associate and Snr Associate level)
  • Review of experience Management activities (Demand trackers, bench Management, Tool updates) and Database Management Monitor and assign activities to team members.

Requirements

  • Graduate in related discipline
  • Prior work experience in same or related domain, 4 to 8 years
  • Excellent domain knowledge in resource management, demand planning and MIS.
  • Experience in industry-based resourcing systems and applications
  • Prior work experience in a large professional services or financial services company
  • Experience working with clients from different countries (Desirable)
  • Experience working in a business where the primary spoken language is English.
  • Strong working knowledge of MS Excel, Word, PowerPoint expertise in data Visualization tools
  • Excellent written and oral communication skills in English language
  • Strong presentational skills: ability to clearly communicate complex messages to a variety of audiences
  • Stakeholder management skills.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
demand forecastingdemand-supply gap managementbench managementstaffing planscapacity managementreporting and analyticsresource managementMISdata visualization
Soft Skills
communication skillsrelationship buildingcollaboration skillsstakeholder managementmentoringproblem-solvingorganizational skillspresentation skills