EY

Internal Transformation Services Assistant Director

EY

full-time

Posted on:

Location Type: Hybrid

Location: TaguigPhilippines

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Salary

💰 ₱NaN per year

Job Level

Tech Stack

About the role

  • Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities.
  • Manage and engage senior stakeholder relationships at CxO, Partner, and Functional Head levels.
  • Perform rapid assessments of the landscape for stakeholders and provide insights to accelerate action towards refining their current state.
  • Lead and manage complex programs and projects from initiation to closure, ensuring timely delivery and quality outcomes.
  • Define project scope, objectives, deliverables, roadmaps, and success criteria in collaboration with clients and stakeholders.
  • Monitor project progress, identify risks and issues, and implement mitigation strategies.
  • Develop and implement change management strategies and roadmaps to support organizational transformation initiatives.
  • Conduct Change Impact Analysis and Change Readiness/Gap Assessment, providing actionable recommendations for immediate and long-term improvements.
  • Build a strong change network, drive change adoption, and manage stakeholders with a people-centric approach.
  • Apply design thinking principles and methodologies to identify innovative solutions to complex business problems.
  • Conduct user research, gather insights, and define user personas and journeys.
  • Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations.
  • Partner with business and transformation teams to drive AI programs and initiatives, providing strategic insights on emerging AI trends and their implications.
  • Mentor and coach junior consultants, providing guidance and support in their professional growth.
  • Conduct comprehensive analyses of the organization’s processes and systems.
  • Provide strategic recommendations and action plans to drive business performance and transformation.
  • Bring diverse and thought-provoking perspectives to transformations, including market trends and innovative ideas to drive data-driven decision-making.
  • Drive and build upon a culture of continuous improvement by developing innovative ideas.
  • Foster effective communication and collaboration among project teams and stakeholders.
  • Monitor and evaluate the effectiveness of change management efforts and adjust as necessary.

Requirements

  • Master’s degree in business administration, management, or a related field.
  • Professional certifications such as PMP (Project Management Professional), certification in Change Management, or Design Thinking are highly desirable.
  • Exposure to or certifications in AI would be an added advantage.
  • 10+ years of experience, with at least 7+ years of management/business consulting experience.
  • Hands-on experience leading change initiatives and applying project management methodologies in various contexts.
  • Advanced MS Suite skills, particularly in developing engaging presentations and dashboards.
  • Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application.
  • Extensive knowledge of change management principles, models, and methodologies.
  • Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.
  • Familiarity with AI in business contexts (e.g., GenAI, copilots, no-code AI, productivity augmentation, etc.).
  • Strong understanding of AI adoption challenges, organizational change impacts, and ethical AI considerations.
  • Familiarity with product management and product lifecycle.
  • Awareness and experience in leveraging technology as enablers.
  • Exceptional communication and presentation skills, with the ability to tailor messages to diverse audiences.
Benefits
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
  • Support, coaching and feedback from some of the most engaging colleagues around
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementdesign thinkingAI programsuser researchdata-driven decision-makingAgileWaterfallchange impact analysisgap assessment
Soft Skills
stakeholder managementcommunicationcollaborationmentoringcoachingcreativityproblem-solvingleadershipstrategic thinkingcontinuous improvement
Certifications
PMPChange Management certificationDesign Thinking certificationAI certification