
Senior Product and Experience Designer
EY
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • Illinois • United States
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Salary
💰 $100,200 - $165,400 per year
Job Level
Tech Stack
About the role
- Support product strategy and execution for digital transformation initiatives, from concept to market
- Develop customer personas, journey maps, product capabilities, features, and roadmaps
- Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid
- Apply design thinking and digital media expertise to solve complex business problems
- Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics
- Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions
- Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)
- Translate business and product requirements into differentiated design solutions
- Manage client expectations and maintain long-term relationships
- Support business development pursuits and contribute to proposal development
- Lead and mentor diverse teams, fostering a culture of innovation and collaboration
Requirements
- Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field
- Minimum 2-4 years of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B
- Proven ability to take digital products from concept to market
- Experience leveraging AI tools in the product delivery lifecycle (PDLC)
- Experience in product-focused roles such as product manager, product owner, or product marketing manager
- Demonstrated success working cross-functionally with UX designers, developers, and technologists
- Strong background in client-facing roles within consulting, media, or product strategy environments
- Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)
- Experience driving product-related change management initiatives
- Familiarity with buyer behavior analysis and omni-channel strategy execution
- Willingness and ability to travel up to 50% domestically
Benefits
- Medical and dental coverage
- Pension and 401(k) plans
- Paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital transformationcustomer personasjourney mapsproduct capabilitiesproduct roadmapsdesign thinkingqualitative researchquantitative researchprototypingAI tools
Soft Skills
client managementrelationship managementleadershipmentoringcollaborationinnovationcommunicationcross-functional teamworkproblem-solvingbusiness development