EY

Senior Product and Experience Designer

EY

full-time

Posted on:

Location Type: Hybrid

Location: New York CityCaliforniaIllinoisUnited States

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Salary

💰 $100,200 - $165,400 per year

Job Level

Tech Stack

About the role

  • Support product strategy and execution for digital transformation initiatives, from concept to market
  • Develop customer personas, journey maps, product capabilities, features, and roadmaps
  • Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid
  • Apply design thinking and digital media expertise to solve complex business problems
  • Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics
  • Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions
  • Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)
  • Translate business and product requirements into differentiated design solutions
  • Manage client expectations and maintain long-term relationships
  • Support business development pursuits and contribute to proposal development
  • Lead and mentor diverse teams, fostering a culture of innovation and collaboration

Requirements

  • Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field
  • Minimum 2-4 years of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B
  • Proven ability to take digital products from concept to market
  • Experience leveraging AI tools in the product delivery lifecycle (PDLC)
  • Experience in product-focused roles such as product manager, product owner, or product marketing manager
  • Demonstrated success working cross-functionally with UX designers, developers, and technologists
  • Strong background in client-facing roles within consulting, media, or product strategy environments
  • Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)
  • Experience driving product-related change management initiatives
  • Familiarity with buyer behavior analysis and omni-channel strategy execution
  • Willingness and ability to travel up to 50% domestically
Benefits
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Paid time off options
  • Flexible vacation policy
  • Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital transformationcustomer personasjourney mapsproduct capabilitiesproduct roadmapsdesign thinkingqualitative researchquantitative researchprototypingAI tools
Soft Skills
client managementrelationship managementleadershipmentoringcollaborationinnovationcommunicationcross-functional teamworkproblem-solvingbusiness development