
Executive Assistant
EY
full-time
Posted on:
Location Type: Office
Location: Johannesburg • South Africa
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About the role
- Act as an ambassador and first point of contact for allocated Partners
- Develop and maintain internal and external networks, building knowledge of key client handling teams and issues in order to effectively identify and communicate priorities
- Provide comprehensive diary management in consultation with your Partners
- Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively
- Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings
- Proactive itinerary planning, researching and considering reasonable alternative cost effective travel, to include assistance with visas
- Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly
- Project manage events that only require internal bookings of rooms, catering and attendance management
- Prepare and submit timesheets
- Collate and process expenses and invoices ensuring compliance with policy and approval process
- Delegate meetings, events, travel, accommodation and ad hoc tasks
- Maintain client contact and relationship databases
Requirements
- Experience in a corporate professional services environment is preferred
- The confidence to engage with senior/high profile contacts and clients and their teams
- Attention to detail and ownership for the delivery of high-quality work
- Ability to build relationships across diverse teams both locally and globally
- Ability to work as part of a team, ensuring seamless service to the firm and clients
- Confident approach to administration and agile to different Partner expectations
- The ability to plan ahead and anticipate potential problems
- Strong organisational skills with ability to prioritise a busy and often conflicting workload
- A flexible and professional approach, remaining calm under pressure
- Knowledge of time zones and best means of travel between multinational locations
- Broad knowledge of Microsoft Office packages
Benefits
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diary managementitinerary planningevent project managementexpense processinginvoice processingcompliance managementclient relationship managementtravel assistancelogistical arrangementsmeeting coordination
Soft Skills
attention to detailrelationship buildingteam collaborationadministrative confidenceproblem anticipationstrong organisational skillsflexibilityprofessionalismcalm under pressurecommunication