IT Manager, Security
Extensiv
full-time
Posted on:
Location Type: Hybrid
Location: Sandy • Utah • United States
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About the role
- Define and execute the company’s internal corporate IT and security roadmap.
- Lead, train, and assist the helpdesk team as they triage, resolve, and escalate support tickets within defined SLAs.
- Identify, set, and work towards KPIs that track the team’s efficiency, success, and customer service.
- Review new and existing software vendors to ensure they meet company standards for security and management.
- Support the helpdesk team in purchasing, configuring, and maintaining IT-related equipment.
- Own and manage all aspects of cloud security in AWS, including vulnerability management and incident response.
- Lead the efforts in designing controls, gathering evidence, and working with an auditor to obtain and maintain SOC 2 Type 2 compliance.
- Provide training on unfamiliar software or hardware.
- Identify opportunities for automation and efficiency improvements in IT processes.
Requirements
- 5+ years of experience in IT/Security roles with a minimum of 3 years of experience in an IT leadership role or similar.
- Experience designing, implementing, and maintaining secure cloud workloads in AWS.
- Experience with leading the way in SOC 2 preparedness and audits.
- Proven experience with Microsoft Office 365 Administration.
- Experience managing internal IT teams and supporting both remote and in-office employees.
- Familiarity with Windows and Mac OS environments.
- Understanding of AAD Endpoint Management, Intune, and Apple Business Manager.
- Experience configuring and managing SSO authentication for enterprise applications.
- Experience using scripting to create automated processes.
- Strong problem-solving skills and attention to detail.
Benefits
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud securityAWSSOC 2 Type 2 complianceMicrosoft Office 365 AdministrationAAD Endpoint ManagementIntuneApple Business ManagerSSO authenticationscriptingIT process automation
Soft Skills
leadershiptrainingproblem-solvingattention to detailcustomer serviceteam managementefficiency improvement