Support audit and compliance efforts by assisting with external payer responses, conducting internal reviews, and ensuring required training is completed.
Maintain payer setup and readiness including fee schedules, EFT/ERA configuration, portal access, and payer profile updates.
Interpret payer contracts and manuals to extract operational requirements and support clean claim submission.
Maintain up-to-date reference materials and serve as a resource to internal teams on payer rules and workflows.
Monitor payer updates and policy changes, assess their impact, and assist with implementation and compliance tracking; attending new payer orientation meetings and ongoing payer training sessions.
Collaborate cross-functionally on special projects to improve payer compliance, documentation, and training systems.
Requirements
Associate’s or Bachelor’s degree in healthcare administration, business, or a related field (or equivalent work experience).
3+ years of experience in medical billing, revenue cycle operations, payer compliance, or healthcare auditing.
Familiarity with payer contracts, reimbursement policies, and healthcare documentation standards.
Proficiency with practice management systems, payer portals, and claims processing tools.
Experience managing EFT/ERA setup, fee schedules, and provider enrollment data.
Strong spreadsheet and document management skills (e.g., Google Workspace or Microsoft Office).