
Director of Continuous Improvement
Expressable
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $170,000 per year
Job Level
Tech Stack
About the role
- Develop and Lead Clinical Continuous Improvement Strategy:
- Design and execute a comprehensive strategy aligned with clinical and business objectives.
- Utilize Lean, Six Sigma, and other structured methodologies to drive measurable improvements in clinical metrics, patient engagement, outcomes, and satisfaction.
- Implement Evidence-Based Best Practices:
- Lead the development, implementation, and measurement of evidence-based clinical guidelines and practice protocols.
- Translate research findings into standardized care models in collaboration with the Clinical Researcher.
- Drive Quality and Operational Excellence:
- Assess and improve upon existing metrics and monitoring systems to improve key clinical quality indicators, track clinician utilization and patient flow metrics.
- Lead initiatives to optimize efficiency, reduce administrative burden, and improve clinician work satisfaction.
- Lead and Mentor Cross-Functional Teams:
- Directly manage the Clinical Researcher.
- Partner across Clinical Leadership, Quality Assurance, Operational, and Technology teams to align continuous improvement priorities, conduct quality audits, integrate system enhancements, and present findings to executive leadership.
Requirements
- Master’s degree in Healthcare Administration, Business, Public Health, or related field
- Any Certifications in Lean, Six Sigma, or equivalent continuous improvement methodology
- 8+ years of experience in continuous improvement, operational excellence, or similar role
- 3+ years of experience in healthcare, clinical services, or regulated environments.
- Strong analytical skills with proficiency in data analysis and visualization tools
- Demonstrated success leading cross-functional improvement projects with measurable results
- Excellent project management skills with ability to manage multiple initiatives simultaneously
- Outstanding communication and presentation skills for all organizational levels (from clinicians to executives)
- High proficiency with spreadsheets, scheduling tools, and collaboration platforms (e.g., Google Workspace, Slack, Zoom, Airtable, Tableau)
- Strong attention to data accuracy and documentation standards across multiple systems
Benefits
- Exceptional paid time off policies that encourage and support life balance, including a winter break.
- 401k matching to ensure our staff have what they need to enjoy their retirement
- Health insurance options that ensure well being for the whole person and their family
- Company paid life, short-term disability, and long-term disability coverage
- Remote work environment that strives for connectivity through professional collaboration and personal connections
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LeanSix Sigmadata analysisdata visualizationproject managementclinical metricsevidence-based practicesquality improvementoperational excellenceclinical guidelines
Soft Skills
analytical skillscommunication skillspresentation skillsleadershipmentoringcollaborationorganizational skillsattention to detailproblem-solvingtime management
Certifications
Lean certificationSix Sigma certification