Expressable

Director of Continuous Improvement

Expressable

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $170,000 per year

Job Level

Tech Stack

About the role

  • Develop and Lead Clinical Continuous Improvement Strategy:
  • Design and execute a comprehensive strategy aligned with clinical and business objectives.
  • Utilize Lean, Six Sigma, and other structured methodologies to drive measurable improvements in clinical metrics, patient engagement, outcomes, and satisfaction.
  • Implement Evidence-Based Best Practices:
  • Lead the development, implementation, and measurement of evidence-based clinical guidelines and practice protocols.
  • Translate research findings into standardized care models in collaboration with the Clinical Researcher.
  • Drive Quality and Operational Excellence:
  • Assess and improve upon existing metrics and monitoring systems to improve key clinical quality indicators, track clinician utilization and patient flow metrics.
  • Lead initiatives to optimize efficiency, reduce administrative burden, and improve clinician work satisfaction.
  • Lead and Mentor Cross-Functional Teams:
  • Directly manage the Clinical Researcher.
  • Partner across Clinical Leadership, Quality Assurance, Operational, and Technology teams to align continuous improvement priorities, conduct quality audits, integrate system enhancements, and present findings to executive leadership.

Requirements

  • Master’s degree in Healthcare Administration, Business, Public Health, or related field
  • Any Certifications in Lean, Six Sigma, or equivalent continuous improvement methodology
  • 8+ years of experience in continuous improvement, operational excellence, or similar role
  • 3+ years of experience in healthcare, clinical services, or regulated environments.
  • Strong analytical skills with proficiency in data analysis and visualization tools
  • Demonstrated success leading cross-functional improvement projects with measurable results
  • Excellent project management skills with ability to manage multiple initiatives simultaneously
  • Outstanding communication and presentation skills for all organizational levels (from clinicians to executives)
  • High proficiency with spreadsheets, scheduling tools, and collaboration platforms (e.g., Google Workspace, Slack, Zoom, Airtable, Tableau)
  • Strong attention to data accuracy and documentation standards across multiple systems
Benefits
  • Exceptional paid time off policies that encourage and support life balance, including a winter break.
  • 401k matching to ensure our staff have what they need to enjoy their retirement
  • Health insurance options that ensure well being for the whole person and their family
  • Company paid life, short-term disability, and long-term disability coverage
  • Remote work environment that strives for connectivity through professional collaboration and personal connections
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LeanSix Sigmadata analysisdata visualizationproject managementclinical metricsevidence-based practicesquality improvementoperational excellenceclinical guidelines
Soft Skills
analytical skillscommunication skillspresentation skillsleadershipmentoringcollaborationorganizational skillsattention to detailproblem-solvingtime management
Certifications
Lean certificationSix Sigma certification