Quality Assurance Technician
Export Packers Company Limited
full-time
Posted on:
Location Type: Hybrid
Location: Quebec • Canada
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About the role
- Conduct quality reviews and verification checks of bee products, ensuring they meet internal and external specifications and requirements as well as regulatory standards.
- Assess and document non-compliant product, coordinate holds or rejections when necessary, and communicate outcomes to Traders and Logistics teams
- Lead root cause investigations with suppliers when quality issues arise; support implementation of corrective actions and preventive measures
- Review supplier documentation including for example Certificates of Analysis, specification sheets, certifications…
- Ensure accurate completion, filing, and maintenance of quality documentation including COAs, product specs, and traceability records
- Preparing product samples required for external analyses purposes. customer evaluations, product development…
- Enter and track quality related data in internal systems to support visibility and decision making
- Assist in updating SOPs, quality manuals, and related documentation with regulatory changes, and process improvements
- Conduct traceability activities and participate in mock recall exercises to ensure readiness and compliance
- Collaborate with Logistics, Traders, customers and suppliers to resolve quality issues
- Monitor supplier performance and escalate recurring quality issues to the Quality Control Supervisor
- Stay up to date on food safety regulations, CFIA/FDA requirements, and industry standards related to the products traded by participating in possible meetings.
- Provide support for customer/supplier/warehouse audits or quality related inquiries, including sampling at various locations.
- Other duties as assigned.
Requirements
- Minimum 3 years of experience in a food environment, ideally within trading, importing, exporting, procurement, distribution, or QA
- Post Secondary education in Food Science, Microbiology, Chemistry, or a related food discipline
- Strong understanding of HACCP principles and food safety fundamentals
- Knowledge of Governmental agencies regulatory requirements (CFIA/FDA)
- Strong computer skills including comfort with data entry and documentation management
- Excellent communication skills with the ability to work effectively across internal and external teams.
- Strong English skills are required and French is an asset.
- High level of attention to detail and strong organizational abilities
Benefits
- Hybrid – 1 day work from home per week
- Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)
- Competitive vacation and Personal day policy
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality reviewsverification checksroot cause investigationscorrective actionspreventive measuresdata entrydocumentation managementtraceability activitiesmock recall exercisesHACCP principles
Soft skills
communication skillsorganizational abilitiesattention to detailcollaborationproblem-solving