Quality Assurance Technician
Export Packers Company Limited
full-time
Posted on:
Location Type: Hybrid
Location: Quebec • Canada
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About the role
- Conduct quality reviews and verification checks of bee products, ensuring they meet internal and external specifications and requirements as well as regulatory standards.
- Assess and document non-compliant product, coordinate holds or rejections when necessary, and communicate outcomes to Traders and Logistics teams
- Lead root cause investigations with suppliers when quality issues arise; support implementation of corrective actions and preventive measures
- Review supplier documentation including for example Certificates of Analysis, specification sheets, certifications…
- Ensure accurate completion, filing, and maintenance of quality documentation including COAs, product specs, and traceability records
- Preparing product samples required for external analyses purposes. customer evaluations, product development…
- Enter and track quality related data in internal systems to support visibility and decision making
- Assist in updating SOPs, quality manuals, and related documentation with regulatory changes, and process improvements
- Conduct traceability activities and participate in mock recall exercises to ensure readiness and compliance
- Collaborate with Logistics, Traders, customers and suppliers to resolve quality issues
- Monitor supplier performance and escalate recurring quality issues to the Quality Control Supervisor
- Stay up to date on food safety regulations, CFIA/FDA requirements, and industry standards related to the products traded by participating in possible meetings.
- Provide support for customer/supplier/warehouse audits or quality related inquiries, including sampling at various locations.
- Other duties as assigned.
Requirements
- Minimum 3 years of experience in a food environment, ideally within trading, importing, exporting, procurement, distribution, or QA
- Post Secondary education in Food Science, Microbiology, Chemistry, or a related food discipline
- Strong understanding of HACCP principles and food safety fundamentals
- Knowledge of Governmental agencies regulatory requirements (CFIA/FDA)
- Strong computer skills including comfort with data entry and documentation management
- Excellent communication skills with the ability to work effectively across internal and external teams.
- Strong English skills are required and French is an asset.
- High level of attention to detail and strong organizational abilities
Benefits
- Hybrid – 1 day work from home per week
- Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)
- Competitive vacation and Personal day policy
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality reviewsverification checksroot cause investigationscorrective actionspreventive measuresdata entrydocumentation managementtraceability activitiesmock recall exercisesHACCP principles
Soft Skills
communication skillsorganizational abilitiesattention to detailcollaborationproblem-solving