Export Development Canada | Exportation et développement Canada

Technical Account Manager

• Own and operate the UiPath cloud orchestrator and design development, test and production environments
• Design, deliver and maintain unattended robot infrastructure, including Azure Virtual Desktop, Cloud PC, machine pools and capacity planning
• Manage UiPath upgrades, patches, feature rollouts and releases
• Define and enforce platform, security and governance standards for automation
• Design and manage robot/service identities, Active Directory/Entra ID access and secret management solutions
• Ensure compliance with regulatory, security and audit requirements
• Define UiPath development standards, including REFramework, queues, exception handling and retry patterns
• Develop reusable libraries, components and templates
• Review technical designs and code and advise senior and lead developers
• Ensure production reliability, monitoring and support
• Monitor operational metrics and respond to incidents, including root cause analysis and corrective actions
• Coordinate changes, risk assessments, approvals and production launches
• Design and lead UiPath integrations with ServiceNow, APIs, data platforms, Power Platform and other automation technologies
• Ensure alignment with EDC enterprise architecture and digital strategy
• Lead adoption of AI capabilities within UiPath and other automation platforms
• Manage AI consumption, cost controls, usage tagging and responsible AI usage
• Act as a technical point of contact, facilitate communities of practice and mentor developers
• Communicate platform technical risks, options and decisions to stakeholders

Technical Services Manager, Automation Platforms

Full-stack Engineer

• Own and operate UiPath Cloud Orchestrator and other automation platforms as enterprise platforms
• Design platform environments, folder governance, RBAC, and controlled promotion across DEV, TEST, and PROD
• Design, provision, and maintain unattended bot execution infrastructure, including AVD or Cloud PCs, machine pools, capacity planning, scheduling, patching, golden images, and execution hardening
• Manage platform upgrades, patching, feature adoption, and release planning
• Define and enforce automation platform standards for folders, naming, assets, queues, triggers, and logging
• Design and manage bot and service identities, least-privilege access, segregation of duties, Active Directory/Entra ID integrations, and secrets management
• Govern UiPath development standards, REFramework, queue processing, exception handling, idempotent design, and safe reprocessing
• Build reusable libraries, components, and templates
• Perform technical design and code reviews for senior developers and principals
• Own production reliability, monitoring, operational health, and KPIs such as success rates, queue health, utilization, and MTTR
• Lead incident response, root cause analysis, preventive remediation, change requests, risk assessments, approvals, and production deployments
• Monitor vendor roadmaps and release notes
• Design and govern integrations with ServiceNow, APIs/APIM, data platforms, analytics solutions, Power Platform, and other automation technologies
• Ensure automations align with enterprise architecture and digital strategy
• Lead adoption and governance of AI capabilities, cost controls, usage guardrails, and human-in-the-loop controls
• Act as the technical authority for UiPath and other automation platforms
• Lead and contribute to Communities of Practice and technical forums
• Coach and mentor developers and citizen developers
• Communicate technical risks, trade-offs, and platform decisions to senior stakeholders

Technical Services Manager, Automation Platforms

Automation Platform Technical Lead