ExpertVoice

Business Development Rep

• Reporting to the VP Sales, the BDR will be responsible for creating new sales opportunities with a defined list of target accounts.
• You’ll execute outbound prospecting activities - including calls, emails, and social outreach - to engage key decision-makers, build relationships, and set qualified meetings for our Account Executives.
• Your focus will be on driving pipeline growth by strategically penetrating named accounts and positioning ExpertVoice’s unique value in helping brands activate influential experts to drive sales.
• Strategically prospect into a defined list of named accounts to generate new business opportunities for the sales team.
• Research target brands and identify key decision-makers to build personalized, high-impact outreach sequences.
• Execute multi-channel outbound campaigns using phone, email, and social platforms to engage prospects and drive interest.
• Leverage tools such as LinkedIn Sales Navigator, Salesforce, and emerging AI-driven prospecting tools to improve efficiency and targeting precision.
• Meet and exceed weekly activity expectations and monthly performance goals tied to qualified meetings set and pipeline created that lead to new closed-won accounts.
• Collaborate closely with Account Executives to develop account penetration strategies and ensure smooth handoff of qualified leads.
• Develop deep product and industry knowledge to confidently articulate ExpertVoice’s value and how it solves brand challenges.

Business Development Representative

Account Manager

• Conduct outreach to existing ExpertVoice users and prioritized non-profit/public service organizations, making calls and sending emails to engage potential partners.
• Manage and optimize outreach campaigns and tools to connect with prospects, researching and identifying new “ins” into public service networks.
• Manages tier two and tier 3 accounts through ongoing communication, sharing timely deals, and engaging them for new member acquisition.
• Help create marketing flyers, one-pagers, and other assets using existing templates.
• Collaborate on the development and rollout of a new partner newsletter, helping shape content and structure to reach community-level partners.
• Support planning and logistics for mailers, treats, and swag for conferences, events, and partner engagement initiatives.
• Organize and coordinate focus groups, including drafting assignments, managing participant lists, and summarizing feedback.
• Maintain and share a calendar of upcoming social and partner events, and help coordinate related activities, campaigns, and logistics.

Growth Partnerships Representative

Product Marketing

• Set up and maintain monday.com boards for launches, campaigns, and content calendars.
• Automate approvals, deadlines, and task handoffs to streamline execution.
• Work closely with Product, Operations, and Creative teams to translate feature updates into structured launch plans and campaigns.
• Ensure everything's aligned, tracked, and on time.
• Drive readiness for Flash Deals, Drops, and go-to-market efforts - tracking assets, timelines, and dependencies to ensure smooth and impactful launches.
• Build dashboards and reports that highlight campaign performance, asset status, and team capacity.
• Help track goals, flag blockers, and celebrate wins.
• Support creation of marketing collateral, product one-pagers, and campaign briefs - helping refine positioning and ensure consistent messaging.
• Regularly audit boards and workflows to keep data clean, tools efficient, and processes aligned with team goals.
• Test new monday.com features, document workflows, and share tips to improve how the marketing org collaborates and scales.

Product Marketing Associate

Customer Success Manager

• Serve as the execution point of contact for a book of client partners in partnership with an Account Executive, reporting to the Associate Director of Customer Success.
• Analyze performance reporting to craft actionable insights and optimization recommendations for brand clients.
• Achieve quarterly goals that include maintaining and growing year over year invoiced revenue.
• Work closely with Account Executives and Project Managers to execute and launch client projects, including custom content builds, marketing campaigns, and other integrated initiatives.
• Explain usage statistics, provide insights, and partner with Account Executives to drive measurable client ROI.
• Serve as the day-to-day point of contact for a portfolio of client partners, ensuring strong communication and service.
• Organize and lead client-facing platform training to elevate client knowledge of internal and external tools (analytics, sales rep training, order processing, etc.).
• Maintain detailed records of client activities, key contacts, and personnel changes, and share updates with appropriate internal teams.
• Collaborate with Account Executives to build and maintain master event calendars, planning promotional activities throughout the year.
• Travel as needed for trade shows, client visits, and company-wide meetings.

Customer Success Associate

People Operations

We are seeking a detail-oriented and proactive People Operations Generalist to join our People team. Reporting to the Senior People Operations Manager (Head of People), this role will be a key partner in supporting team members and managers across a variety of People functions with a primary focus on People operations, compliance, benefits & leave of absence administration, and HRIS management (Paylocity preferred). Additional responsibilities will include support with recruiting and employee relations. The ideal candidate is resourceful, approachable, and eager to help drive operational excellence within the People function.
Key Responsibilities HR Operations (35%): Manage onboarding, offboarding, employee changes, and records. Ensure compliance with employment laws and internal policies. Generate HR reporting to support leadership. Compliance, Benefits & Leave Administration (35%): Serve as the first point of contact for benefits questions. Support open enrollment, vendor relationships, and claims. In close partnership with Payroll, administer leaves of absence (FMLA, state leaves, disability, etc.) and ensure compliance. HRIS, Paylocity preferred (20%): Maintain accurate employee data, optimize workflows and reporting, and troubleshoot issues and partner with vendor support. Employee Relations (5%): Provide guidance on policies and workplace concerns. Support managers with routine level 1 employee relations matters and escalate complex issues as needed. Recruiting (5%): Lead full-cycle recruitment for entry- to mid-level roles, including posting, screening, coordinating interviews, and offers.