Experior Financial Group

AI Engineer

• Collaborate with the CTO, AI consultant, and development team to design and deploy robust, scalable AI/ML architectures
• Develop, train, and maintain AI models, data pipelines, and integrations with APIs, databases, and SaaS platforms
• Experiment with new LLMs, embeddings, vector databases, and orchestration frameworks (e.g., LangChain, Semantic Kernel, or similar)
• Lead hands-on development/prototyping of LLM-based applications, intelligent agents, and automation workflows
• Define AI architecture standards, establish model governance, and contribute to the long-term AI strategy in collaboration with the CTO
• Partner with business and technical leaders to translate strategic AI goals into actionable engineering initiatives
• Design systems for high availability, scalability, and efficient deployment in cloud environments (Azure, AWS, or GCP)
• Create technical documentation, architecture diagrams, and playbooks for deployment and scaling of AI solutions
• Participate in code reviews, mentor junior developers, and foster a culture of innovation and excellence in AI engineering
• Stay at the forefront of emerging AI frameworks, APIs, and tools, bringing forward practical innovations to enhance our products and systems

Administration

• Collect, process, and input commission statements from various insurance providers
• Analyze commission transactions and cross reference with bank statements
• Manage multiple deadlines to ensure timely commission payments to agents
• Address agent inquiries promptly, accurately, and courteously, including handling challenging situations with professionalism and composure
• Perform additional duties related to the commissions department as assigned by the immediate manager.

Bilingual Commissions Administrator – English/Spanish

Human Resources

• Manage employee records and files, ensuring accuracy, completeness, and compliance with applicable federal and provincial labour laws
• Support new hire onboarding, including documentation preparation, orientation coordination, and scheduled manager check-ins at defined intervals (e.g., 30/60/90 days)
• Respond to employee inquiries regarding benefits, policies, and general HR matters, always maintaining confidentiality and professionalism
• Support employee engagement initiatives that enhance workplace culture
• Manage end-to-end recruitment for Head Office Operations roles across Canada and the United States, including job postings, candidate sourcing, screening, assessments, and interview coordination
• Maintain consistent communication with hiring managers and stakeholders, providing timely updates on candidate pipelines and hiring timelines
• Conduct labour market research to inform sourcing strategies and contribute to the development of compelling job postings and talent acquisition best practices
• Assist in the coordination for the annual performance review cycle, distributing materials, monitoring completion timelines, and supporting managers with documentation and guidance
• Complete Canadian payroll weekly and serve as a backup for US payroll
• Perform additional responsibilities and special projects as assigned based on evolving departmental needs

HR Coordinator

• Deliver exceptional customer support to agents, associations, and insurance carriers.
• Foster and sustain positive, professional relationships with agents, associations, and insurance providers.
• Respond to phone and email inquiries promptly and professionally.
• Undertake additional responsibilities related to the Broker Support role as assigned by your immediate manager.
• Propose enhancements for processes and technology to improve efficiency.
• Maintain and update the department’s process manual.

Broker Support Administrator

Commissions Administrator

Compliance

• Plan, implement, and oversee processes designed to mitigate risk.
• Assist with developing, and implementing, the company's compliance program.
• Coordinate with regulators to ensure that policies are current and properly maintained.
• Draft and update company compliance policies and communications.
• Schedule and assist with preparing mandatory training sessions for agents and head office staff.
• Investigate and evaluate situations to ensure adherence to both company policies and state regulations.

AI Engineer

Bilingual Commissions Administrator – English/Spanish

HR Coordinator

Broker Support Administrator

Commissions Administrator

Compliance Administrator