Operations Specialist
Experience Senior Living
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Interim Leadership Support: Serve as the temporary Executive Director at senior living communities experiencing vacancies, staffing shortages, or operational challenges. Ensure continuity of leadership and maintain high standards of resident care and team management.
- Operation Excellence: Partner with community teams to address staffing, financial, sales, and operational concerns, driving improvements in occupancy, expense control, team and resident satisfaction.
- New Hire Training and Development: Assist in the onboarding, mentoring, and training of newly hired Executive Directors, equipping them with the skills and knowledge needed to succeed.
- Ongoing Training and Coaching: Support the professional development of existing Executive Directors through on-site coaching, best practices sharing, and leadership training.
- Regulatory and Compliance Oversight: Ensure communities adhere to state and federal regulations, corporate policies, and industry best practices.
- Performance Improvement: Assess operational performance, identify areas for improvement, and implement action plans to enhance efficiency, revenue growth, and team effectiveness.
- Collaboration and Reporting: Work closely with regional leadership, department heads, and corporate teams to align community operations with company goals. Provided detailed reports and recommendations on findings and solutions.
Requirements
- - Proven leadership experience as an Executive Director in a senior living environment (must have assisted living, memory care, and independent living experience)
- - Strong understanding of senior living regulations, financial management, and operational best practices
- - Experience coaching, training, and mentoring leadership teams.
- - Ability to travel and work in the communities as needed, sometimes for extended periods of time (portfolio expands in Colorado, Florida, Ohio, Indiana, Virginia)
- - Strong problem-solving, communication, and decision-making skills.
- - Passion for senior care and a commitment to maintaining high-quality standards.
Benefits
- We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
leadership experiencefinancial managementoperational best practicescoachingtrainingmentoringperformance improvementregulatory complianceoccupancy improvementexpense control
Soft Skills
problem-solvingcommunicationdecision-makingteam managementcollaborationprofessional developmentmentoringtrainingcommitment to qualityadaptability