Client Relationship Manager, Healthcare Revenue Cycle

Experian

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,649 - $174,459 per year

About the role

  • Report to Experian Health and collaborate with the Regional Sales Director
  • Build trusting relationships with Experian Health clients
  • Ensure overall satisfaction for assigned clients
  • Manage all implemented products, monitoring client health
  • Identify opportunities for account expansion
  • Work on Client Business Reviews, Workflow Assessments, and Client Transition Management
  • Engage with Customer Community and Communication with Customer Success Representatives
  • Responsible for Revenue Management, Account Expansion and Product Usage Monitoring

Requirements

  • Familiar with the broad range of Experian Health products and services is beneficial
  • Bachelor's degree
  • 4+ years' experience in the Healthcare IT industry, Healthcare Revenue Cycle, in a similar role
  • 3+ years' experience in a Provider-based background is beneficial
  • 2+ years' experience with Salesforce is beneficial
  • Conceptual understanding and some use of Gen AI, Co Pilot, and GPT
Benefits
  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceGen AICo PilotGPT
Soft Skills
relationship buildingclient satisfactionaccount managementcommunicationrevenue management
Certifications
Bachelor's degree