Senior Experience Design Operations Manager
Expedia Group
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • California • New York • United States
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Salary
💰 $184,500 - $295,000 per year
Job Level
About the role
- Implement and refine processes, workflows, and rituals that connect design strategy to delivery
- Manage multi-team initiatives, ensuring design work is scoped, aligned, and delivered on time
- Work closely with product management, technical program management, and engineering to align planning and execution
- Support design review pathways, from early squad reviews to leadership checkpoints
- Identify friction points and help streamline planning and collaboration
- Assist design leadership with prioritization, staffing visibility, and operational readiness
Requirements
- 7+ years of experience in design operations, program management, or cross-functional delivery supporting design or product teams
- Strong understanding of design workflows, tools, and review processes in digital product environments
- Proven ability to manage complex programs and introduce operational improvements
- Experience collaborating with product and engineering teams in matrixed organizations
- Bachelor’s degree in Design, Business, or related field, or equivalent professional experience
Benefits
- Exciting travel perks
- Generous time-off
- Parental leave
- Flexible work model
- Career development resources
- Medical/dental/vision
- Employee Assistance Program
- Wellness & travel reimbursement
- Travel discounts
- International Airlines Travel Agent (IATAN) membership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
design operationsprogram managementdesign workflowsoperational improvementscross-functional deliverydigital product environments
Soft Skills
collaborationprioritizationcommunicationproblem-solvingleadership