Executive Assistant

• Manage, own and execute on a broad variety of administrative tasks for the Head of TPA Operations, including, managing an active calendar of appointments; completing expense reports; and composing and preparing correspondence. Will support 4-5 more leaders within the TPA as needed reporting to the Head of TPA Operations.
• Communicates directly, and on behalf of the Head of TPA Operations with internal stakeholders, external clients, Executive Leadership, advisors, partners among others. Draft, refine, and manage executive-level communication, including briefing notes, talking points, and presentations.
• Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Works closely and effectively with stakeholders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
• Assists with production of presentations including PowerPoint and Excel formats by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Manage the leader’s complex inbox and calendar, ensuring optimal time allocation for strategic priorities, meetings, and engagements. Monitor and prioritize emails, correspondence, and action items for the leader.
• Oversee travel planning, logistics, and expense management to optimize efficiency.
• Maintain organized records of key discussions, action items, and follow-ups to ensure continuity in decision-making.

Auditor

• In this fully remote position as a Skilled Nursing Facility auditor you will apply your expert clinical knowledge to validate the accuracy of billed charges to ensure the integrity of the paid claim including coding validation, payment accuracy, contractual requirements and compliance with regulations.
• You will utilize industry and EXL proprietary tools in the review process, and will write professional communications documenting audit findings and supporting rationales.
• You will also apply your extensive clinical and industry knowledge to identify audit trends and opportunities.

Healthcare Auditor III, Skilled Nursing Facility / Resource Utilization Group

Account Manager

• Own and grow strategic payer relationships by helping clients adopt clinical services, utilization management capabilities, and technology-enabled solutions that improve performance across domain operations, clinical operations, and medical management.
• Build trusted relationships with senior leaders, understand their priorities, and translate those priorities into high-value solutions that drive growth and long-term partnership.
• Lead disciplined account management by aligning internal teams, driving executive business reviews, monitoring performance, resolving risks, and serving as a steady escalation point for clients and stakeholders.
• Create growth by shaping solutions across clinical services, care management, utilization management, and technical capabilities, and by expanding into new business units, stakeholders, and strategic opportunities.
• Partner closely with sales, operations, product, legal, and solutioning teams to turn complex client needs into compelling offerings and durable business results.

Vice President, Account Management – Payer, Healthcare

Analyst

• Manage and execute the implementation of operational processes and systems.
• Support new client onboarding, system conversions, and product implementations.
• Collaborate across departments for smooth onboarding and process optimization.
• Conduct post-implementation reviews to assess success and identify areas for improvement.
• Ensure compliance with regulatory requirements and internal standards during implementations.

Implementation Analyst – Manager

Manager

• Assist in designing, developing, and maintaining ML pipelines covering data ingestion, preprocessing, model training, and deployment.
• Support deployment and scaling of ML models on cloud platforms such as AWS (SageMaker, EKS, Lambda) or GCP (Vertex AI, GKE, Cloud Functions) under guidance from senior team members.
• Contribute to building and maintaining CI/CD pipelines using tools like GitHub Actions or Jenkins for automated testing and deployment of ML workflows.
• Work on containerizing applications using Docker and assist with orchestration using Kubernetes, along with supporting infrastructure setup through Terraform or CloudFormation.
• Participate in implementing model lifecycle components such as model registries, feature stores (MLflow, Feast), and monitoring systems using tools like Prometheus and Grafana.
• Support the tracking of ML performance metrics, data drift, and model drift, and assist in maintaining model health and monitoring systems.
• Develop and maintain data pipelines using tools like Airflow, Spark, and SQL, and work with orchestration tools such as Apache Airflow or AWS Step Functions.
• Collaborate with data scientists to help productionize ML models and ensure smooth deployment into production systems, while contributing to debugging, testing, and improving existing pipelines.

Lead Assistant Manager

Product Marketing

• Engage with prospective clients to identify business needs and shape opportunities for EXL PayMentor™ (EXL’s proprietary digital debt collections solution)
• Lead discovery discussions and define client requirements and scope
• Build and manage a strong sales pipeline and consistently achieve revenue targets
• Develop proposals, commercial constructs, and pricing strategies
• Articulate business value, ROI, and competitive differentiation to clients
• Own client relationships throughout the sales lifecycle: from lead generation to POC as well as post-POC as a relationship manager
• Support go-to-market (GTM) strategies for new offerings and solutions
• Track market trends, competitor activities, and customer feedback to refine sales strategy

Go-to-Market Manager – Senior AVP

DevOps Engineer

• This role is client-facing, hands-on technical role that embeds with enterprise customers to deploy AI models and agentic workflows into production environments.
• They bridge the gap between the EXLdata.AI platform team focusing practical application, building, coding, and troubleshooting solutions to solve complex business problems while providing feedback to improve the core AI platform.

AI Forward Deployment Engineer

• Ensure timely closure of accounts.
• Ensure that the quality of the transactions is in compliance with predefined parameters.
• Ensure adherence to Company Policies and Procedures
• Ensure fair methods are used to collect outstanding balance on the account.
• Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns.
• Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
• Prepare reports of the accounts assigned to the team.
• Preparing business review templates for performance review

Consultant

• Gather and document business requirements
• Translate requirements into BRDs/FRDs and user stories
• Engage stakeholders across business and technology
• Support credit risk strategy and policy implementation
• Perform process mapping and identify improvements
• Participate in Agile ceremonies and UAT support
• Maintain documentation and requirement traceability
• Conduct data analysis using Excel/SQL

Consultant I – BA, PM

Artificial Intelligence

• Lead and scale fraud-focused technology and AI services engagements across enterprise clients
• Act as a client-facing lead and trusted advisor, building strong stakeholder relationships and driving strategic fraud initiatives
• Bring hands-on expertise across modern fraud frameworks, fraud operations, risk controls, AI/ML-based fraud detection models, and fraud technology platforms
• Design and implement scalable fraud prevention, detection, and monitoring solutions across digital and enterprise environments
• Provide thought leadership on emerging fraud trends, AI-enabled fraud risks, behavioral analytics, identity intelligence, and real-time detection strategies
• Collaborate with cross-functional teams including engineering, cybersecurity, data science, product, and business stakeholders to deliver measurable outcomes
• Build, mentor, and scale a high-performing fraud technology team, fostering innovation and technical excellence
• Drive successful delivery execution, stakeholder alignment, and achievement of client and business objectives
• Support capability development, solution design, and practice growth initiatives within the fraud and risk management domain

Fraud AI Services Delivery Lead

Art Director

• Develop visual concepts and design systems for integrated campaigns spanning **direct mail, print, digital display, social, web, and video**.
• Translate creative briefs and copy into effective visual executions that align with campaign objectives, audience insights, and brand guidelines.
• Support creative ideation and brainstorming sessions, contributing thoughtful visual perspectives and executional ideas.
• Execute creative from concept through final delivery, balancing strong design with performance and production requirements.
• Lead hands-on design and production for **print and direct mail**, including letters, envelopes, inserts, brochures, and other physical formats.
• Prepare **press-ready files**, ensuring accuracy across layout, typography, color, bleeds, trims, versioning, and printer specifications.
• Manage production details such as personalization, variable data considerations, resizing, and mechanical setup.
• Partner with internal production teams, vendors, and printers to ensure files meet technical requirements and timelines.
• Design and adapt creative for digital channels including display, paid social, and web.
• Support video and motion projects through storyboarding, layout design, and visual direction.
• Review all creative deliverables for accuracy, craftsmanship, and adherence to brand and compliance standards.

Junior Art Director

• Deploy EXLdata.ai into client cloud infrastructure (AWS/Azure/GCP)
• Resolve infra, security, and data pipeline issues in real time
• Customize accelerators and agent workflows for client-specific needs
• Drive measurable value realization from Day 1
• Champion product enhancements back to the EXLdata.ai engineering team
• Deliver white-glove support for clients using our managed platform offering

Forward Deployment Engineer

• Analyze client data, develop and validate data hypotheses, identify and integrate relevant data sources, clean and structure data, and recommend actionable solutions that enhance efficiency and business performance.
• Conduct external research and market assessments for overseas project tasks, aligning with different teams on goals, expectations, and progress.

Senior Consultant – Analytics

• Report on development and automation using Power BI, Power Automate and Azure Synapse Analytics.
• Provide guidance and training to clients to use the reporting environment such as Power BI Service and Tableau Server.
• Interact with the client to get requirements and cascade the same across developers.
• Regularly connect with clients to walk them through the draft version of report/app and note any feedback or improvements required.
• Perform high level checks on the research completed by the team on new logics and obtain approval from client to work on the same.
• Ensure compliance with HIPAA/OIG at a process and data management level.
• Create and maintain appropriate documentation of compliance activities for the team.
• In case of compliance violation, ensure proper reporting of the same is done to the internal compliance team and the client as required.
• Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.

Senior Manager

• Collaborate with client stakeholders to analyze and synthesize the client data to meet the business objectives, business intelligence dashboards, and descriptive/predictive/prescriptive analytics requirement.
• Plan project timelines, milestones, and implementation approaches in collaboration with client stakeholders providing timely updates.
• Establish best practices for project management (AGILE/JIRA/Kanban familiarity), team management, and documentation (confluence/slides development).
• Mentor project managers and other team members for consistent growth within the organization.
• Develop case studies, slides, and white papers highlighting work done by analytics engineering and data science teams.
• Participate in hiring drives and campus recruitment to strengthen and maintain the quality of analytics teams. Provide trainings for new hires to onboard them to a new tool and technology.
• Design data models and solutions for data pipelines for business intelligence, machine learning, reporting, and ad hoc analysis use cases.
• Determine how best to leverage machine learning and advanced analytic methods (ensemble models, decision trees and neural networks, operations research, and statistical modeling such as multivariate techniques) to support business objectives.
• Efficiently construct, develop, and implement the models in a variety of modeling tools, achieving highly accurate models.
• Contribute insights from conclusions of analysis that integrate with initial hypothesis and business objective. Communicate analyses by preparing presentations for and participating in C-level clients.
• Leverage best practices and industry leading tools and technologies to profile data, develop efficient ingestion, and build semantic data layers.
• Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.