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EXL

Implementation Analyst – Manager

EXL

Implementation Analyst responsible for executing operational processes and supporting client onboarding in financial services industry. Collaborating across departments for smooth implementation and compliance oversight.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage and execute the implementation of operational processes and systems.
  • Support new client onboarding, system conversions, and product implementations.
  • Collaborate across departments for smooth onboarding and process optimization.
  • Conduct post-implementation reviews to assess success and identify areas for improvement.
  • Ensure compliance with regulatory requirements and internal standards during implementations.

Requirements

What you’ll need
  • Bachelor’s degree in Business, Finance, Information Systems, or related field or equivalent work experience.
  • 3–5 years of experience in financial services, life insurance, annuity, TPA operations, or implementation roles.
  • Familiarity with life and annuity products (Whole Life, Term, UL, VUL, SPIA, Deferred Annuities, Riders, etc.).
  • Strong understanding of third-party administration functions and compliance requirements.
  • Experience with policy administration systems (LifePRO, ALIP, DXC, or similar).
  • Excellent communication, analytical, and organizational skills.
  • Strong skills in data analysis, Excel, and reconciliation techniques.
  • Exposure to testing cycles (UAT/BET), defect management, and conversion projects.
  • Knowledge of operational risk, compliance requirements, and SOC1 controls a plus.
  • Strong interpersonal skills with ability to work in multi-geo teams (US/India).

Benefits

Comp & perks
  • Remote work
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data analysisExcelreconciliation techniquespolicy administration systemsUATBETdefect managementconversion projectsoperational riskcompliance requirements
Soft Skills
communicationanalyticalorganizationalinterpersonal