EXL

Operations Manager

EXL

full-time

Posted on:

Location Type: Hybrid

Location: India

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About the role

  • Lead and manage the surgery coding team to ensure accurate, compliant, and timely auditing of medical records.
  • Will have to work on New Implementation/Recruitment/CTA/OPS Efficiency/Quality MIS.
  • Oversee daily workflow, allocate tasks, and monitor productivity and quality metrics.
  • Conduct regular audits and quality checks to ensure adherence to CPT, ICD-10-CM, and HCPCS coding standards.
  • Provide training, mentorship, and performance feedback to team members.
  • Stay updated on coding changes, payer policies, and regulatory guidelines, and cascade updates to the team.
  • Collaborate with analytics, compliance, and operations teams to resolve coding issues and improve processes.
  • Monitor KPIs and implement performance improvement strategies to enhance efficiency and accuracy.
  • Apply payment integrity principles to identify coding discrepancies, documentation gaps, and revenue leakage opportunities.

Requirements

  • achelor’s degree in Healthcare, Life Sciences, or Health Information Management (or related field).
  • Mandatory certifications such as CCS, CPC, or CPMA.
  • Extensive experience in medical coding with strong expertise in surgery coding.
  • In-depth knowledge of CPT, ICD-10-CM, and HCPCS coding systems.
  • Strong understanding of payment integrity processes and auditing methodologies.
  • Experience working with EHR systems and coding software.
  • Knowledge of healthcare regulations including HIPAA, HITECH, CMS, Medicare, LCDs, NCDs, and commercial payer guidelines.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Strong communication and stakeholder management skills.
  • Ability to manage teams, prioritize tasks, and perform in a fast-paced environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
surgery codingmedical codingCPT codingICD-10-CM codingHCPCS codingpayment integrityauditing methodologiesEHR systemscoding softwarequality metrics
Soft Skills
analytical skillsproblem-solving skillsattention to detailcommunication skillsstakeholder managementteam managementtask prioritizationmentorshipperformance feedbackcollaboration
Certifications
CCSCPCCPMA