PMO Manager
EXL
full-time
Posted on:
Location Type: Hybrid
Location: Gurugram • India
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About the role
- Lead the monthly governance rhythm, ensuring high‑quality inputs, consistent standards, and timely delivery.
- Prepare and review business performance reports, dashboards, and escalation summaries with sharp attention to detail.
- Support the Senior Manager in driving adherence to PMO frameworks, policies, and review cadences.
- Manage daily escalations with a structured, solution‑oriented approach.
- Own exception escalation management, ensuring proper documentation, clear tracking, and timely closure.
- Oversee coordination within the PMO team, ensuring task clarity, follow‑ups, and accountability.
Requirements
- Have **6–9 years of experience** in PMO, business performance management, governance, or structured operations roles.
- Demonstrate excellent organizational discipline, follow‑through, and attention to detail.
- Are confident in managing escalations and navigating complex situations with maturity and composure.
- Are comfortable engaging with multiple stakeholders, including senior leaders.
- Can independently drive workstreams while partnering closely with the Senior Manager.
- Enjoy roles that combine structure, coordination, problem‑solving, and operational rhythm management.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business performance managementPMO frameworksgovernanceescalation managementreport preparationdashboard creationperformance reportingstructured operationsdocumentationtracking
Soft Skills
organizational disciplineattention to detailproblem-solvingstakeholder engagementcomposureindependencecoordinationfollow-throughsolution-oriented approachaccountability