Assess the design and effectiveness of credit risk policies, decisioning frameworks, and governance models across various business units and identify opportunities for standardization
Develop structured insight-driven recommendations for credit risk supported by analysis and industry best practices, leveraging internal and external processes, analytics tools and credit risk platforms (e.g. FICO and Experian suites)
Produce compelling executive-ready storylines and presentations that synthesize insights and drive decision-making, and highlight process improvement and integration opportunities
Collaborate with senior team members and contribute to the development of EXL’s credit risk capabilities in the telecommunications domain

Requirements

Bachelor's / Masters degree in Finance, Accounting, Economics, Statistics, Engineering or a related quantitative field, or an MBA with relevant domain experience
4 or more years of experience in Credit Risk Strategy and/or Operations, preferably in Strategy or Consulting roles
Working knowledge of industry standard processes across the credit services lifecycle including application, underwriting & decisioning, account management, collections & recovery
Strong analytical skills and proficiency in Microsoft Excel and PowerPoint
Effective client engagement skills with experience translating analysis into clear, compelling narratives for senior stakeholders
Excellent communication, presentation and storytelling skills with a data-driven orientation, and comfort operating in fast-evolving, ambiguous environments
Hands-on experience with industry standard credit risk platforms (e.g. FICO and Experian suites)
Experience integrating credit and fraud risk strategies and operations including policy alignment, rules and models, controls, data flows and reporting during corporate restructuring initiatives such as BU consolidation, M&A and spinoffs
Relevant certifications in Credit Risk, Fraud Risk, or Risk Management (e.g., CFE, FRM, PRM) are a plus
Prior consulting or advisory experience in telecom or adjacent industries
Experience operating in a Second Line of Defense or policy / risk oversight role
Familiarity with relevant regulatory and compliance frameworks (e.g., PCI DSS, GDPR, telecom consumer protection regulations) is a plus
Working knowledge of data visualization software such as Tableau, Power BI and Looker

Benefits

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

credit risk strategycredit risk operationsdata analysisdata visualizationMicrosoft ExcelMicrosoft PowerPointcredit services lifecyclepolicy alignmentrules and modelsreporting

Soft Skills

analytical skillsclient engagementcommunication skillspresentation skillsstorytelling skillscollaborationdecision-makingprocess improvementadaptabilitynarrative development

Certifications

CFEFRMPRM