Senior Manager – Digital Transformation
EXL
full-time
Posted on:
Location Type: Hybrid
Location: Gurugram • India
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Job Level
Tech Stack
About the role
- Identify, assess, design, and project manage transformative initiatives across client operations
- Collaborate with stakeholders to develop tailored transformation roadmaps
- Lead process redesign initiatives to eliminate inefficiencies
- Drive automation initiatives to enhance operational effectiveness
- Utilize analytics to generate insights and prioritize transformation initiatives
- Work closely with client leadership and cross-functional teams for execution
Requirements
- Bachelor Degree in relevant field with 8 - 10 years of relevant experience
- Strong expertise in operational transformation and process redesign
- Knowledge of digital tools and technologies like RPA, AI, and ML
- Proficiency in advanced analytics, data insights, and visualization
- Excellent stakeholder engagement, project management, and change management skills
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational transformationprocess redesignadvanced analyticsdata insightsvisualizationRPAAIML
Soft skills
stakeholder engagementproject managementchange management
Certifications
Bachelor Degree