About the role
- Process all back office transactions in US P&C client area namely-Renewals
- Gather reports
- Error clearance
- Gather information
- Ensure that all transactions are processed as per defined and documented desktop procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is compliant with predefined parameters
- Work within strict deadlines
Requirements
- Bachelor Degree in relevant field with 2 - 4 years of relevant experience
- Data entry
- Copying information from one screen/source to another
- Very low training , ramp time(Between 0 to 5 days)
- Standard processing approach in almost all scenarios
- Very low AHT(Between 0 to 5 mins) for processing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryerror clearancereport gatheringtransaction processingSLA compliancequality assurancedesktop procedures
Soft skills
time managementattention to detailorganizational skillsability to work under deadlines
Certifications
Bachelor Degree