Exigo Technology Services

Solutions Engineer

• Design and lead enterprise technology solutions across cloud, cybersecurity, networking, server infrastructure, virtualization, and business applications.
• Develop technology roadmaps, governance standards, policies, and best practices aligned with client business objectives.
• Provide strategic guidance to customer executives and IT leadership regarding infrastructure modernization, cloud adoption, security, compliance, and operational excellence.
• Evaluate emerging technologies and industry trends to identify opportunities for innovation, automation, risk reduction, and cost optimization.
• Build and maintain trusted relationships with client executives, IT leadership, and key stakeholders.
• Serve as the primary technical advisor during strategic planning sessions and architecture reviews.
• Lead technical workshops, discovery sessions, and solution presentations.
• Assist clients in making informed technology and investment decisions based on business requirements and long-term goals.
• Effectively manage complex customer situations through negotiation, conflict resolution, and crisis management.
• Lead requirements gathering and technical discovery efforts for managed services and project engagements.
• Create comprehensive architecture diagrams, technical design documents, implementation plans, and operational runbooks.
• Ensure all solutions align with approved Statements of Work, security requirements, and business objectives.
• Provide technical leadership throughout solution implementation, migration, and deployment activities.
• Collaborate with Project Managers to define scope, deliverables, timelines, risk mitigation strategies, and resource requirements.
• Establish architecture standards and ensure adherence throughout project execution.
• Conduct technical design and quality assurance reviews for infrastructure, cloud, security, and application initiatives.
• Identify risks, dependencies, and technical constraints early and provide actionable recommendations.
• Ensure proper change management, documentation, escalation procedures, and operational readiness are followed.
• Mentor engineers, analysts, and technical consultants across the organization.
• Share best practices, technical standards, and lessons learned with delivery teams.
• Provide leadership during large-scale implementations involving multiple technical disciplines.
• Deliver technical training and knowledge transfer sessions to customers and internal teams.
• Partner with Sales and Account Management teams to support solution development and client growth opportunities.
• Participate in technical assessments, client presentations, proposal development, and Statement of Work creation.
• Identify opportunities for service improvement, modernization, cybersecurity enhancements, and operational efficiencies.

Senior Solutions Architect