Exelixis

Senior Marketing Operations Manager – Key Customer Team

Exelixis

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $160,000 - $228,000 per year

Job Level

Senior

About the role

  • Lead coordination, process improvement, and project management of marketing operations across multiple functions within the Key Customer Team.
  • Ensure execution of market insights activities, HCP consulting programs, product theaters, KOL receptions, and speaker bureau initiatives efficiently and compliantly.
  • Deliver administrative and operational support for Speaker Bureau programs, ensuring compliance and high-quality logistical execution.
  • Own end-to-end contract management for KCT-related agreements.
  • Support end-to-end HCP consulting operations with process refinement.
  • Drive cross-functional coordination with marketing partners, Legal, Compliance, and Medical Affairs teams.
  • Assist in project management of Market Insights initiatives, supporting vendor management and developing a consolidated insights process.
  • Oversee conference reception planning and execution.
  • Drive refinement and enhancement of Standard Operating Procedures (SOPs) to optimize workflows.
  • Oversee and manage vendor partners, relationships, and budget tracking.

Requirements

  • BS/BA degree and 9 years of relevant experience; or MS/MA degree and 7 years of relevant experience; or Equivalent combination of education and experience.
  • Experience in customer-facing roles in the pharmaceutical industry, or vendor support of marketing initiatives and collaborating with field sales.
  • Understanding of pharmaceutical marketing rules and regulations.
  • Preferred: Commercial experience within oncology therapeutic area.
  • Marketing experience in healthcare (outside of oncology).
  • Familiar with congress planning, speaker bureau management, HCP Contracting and vendor management, Cross functional collaboration tools.
  • Demonstrated project management skills with the ability to manage multiple projects simultaneously.
  • Willingness to learn and ability to improve current processes.
  • Ability to identify gaps and provide proposed solutions with limited oversight.
  • Ability to work collaboratively with various internal and external partners.
  • Strong organization, planning, and analytical skills.
  • Excellent written and oral communication skills to internal and external stakeholders.
  • Ability to work independently to execute against strategic and tactical plans under tight timelines.
  • Ability to assemble and lead cross-functional teams toward a shared vision of success.
  • Ability to present ideas effectively to individuals or groups, targeting presentation to the needs of the audience.
  • Ability to travel to meetings/trainings/programs as necessary.
Benefits
  • 401k plan with generous company contributions
  • Group medical, dental and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program
  • Company stock purchase opportunity
  • Long-term incentives
  • 15 accrued vacation days in the first year
  • 17 paid holidays including a company-wide winter shutdown in December
  • Up to 10 sick days throughout the calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementvendor managementcontract managementprocess improvementmarket insightsHCP consultingSOP refinementbudget trackingcongress planningpharmaceutical marketing regulations
Soft Skills
collaborationorganizationplanninganalytical skillscommunicationindependenceleadershipproblem-solvingadaptabilitypresentation skills