Exclusive Networks

Inside Sales Specialist

Exclusive Networks

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Provide a high level of customer support to internal & external teams, issuing quotes, assisting with renewals and purchase orders, and assisting with administrative tasks when necessary (may include financing help, deal registration, and deliveries/logistics)
  • Act proactively regarding renewals, identifying upsell/cross sell opportunities
  • Responsively and accurately maintain and exceed SLAs
  • Use your consultative selling and analytical skills for outbound phone/email communications with assigned accounts
  • Understand a diverse range of vendor products and ensuring that knowledge of features and pricing is up to date
  • Ensure that CRM database is up-to-date with the correct opportunity status

Requirements

  • Detail-oriented, responsive, and efficient
  • Strong communication skills with an excellent telephone manner
  • Knowledge of Microsoft Office (Excel & Word)
  • Excellent problem-solving skills
  • Ability to identify a client’s needs and respond accordingly
  • Willing to work during PST hours
  • Knowledge of IT Industry – knowledge of our vendors would be excellent (Preferred)
  • Previous use of NetSuite and CRM systems (Preferred)
Benefits
  • Leave Credits (Annual, Sick, Birthday, Well-being)
  • Variable Pay
  • HMO (Since Day 1)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM systemsNetSuiteMicrosoft OfficeExcelWord
Soft Skills
detail-orientedresponsiveefficientstrong communication skillsexcellent telephone mannerproblem-solving skillsconsultative sellinganalytical skills