Exclusive Networks

Solutions Consultant

Exclusive Networks

full-time

Posted on:

Location Type: Hybrid

Location: Philippines

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About the role

  • Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.
  • Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.
  • Translate customer needs into tailored solution designs and proposals that align with our product portfolio.
  • Assist in the creation and review of RFPs (Request for Proposals) and RFIs (Request for Information) by providing technical expertise and input.
  • Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
  • Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
  • Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
  • Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of our solutions.
  • Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.
  • Assist in the development and delivery of training programs for sales teams to enhance their product knowledge and solution selling skills.

Requirements

  • Experience managing or supporting CrowdStrike or similar endpoint security solutions in customer environments
  • Review project sow with presales, sales team or post sales lead
  • Conducts project kick off and discuss prerequisites
  • Conducts project implementation and configuration vs agreed sow and timeline
  • Provides activity reports vs project progress
  • Conducts User Acceptance Test of completed projects
  • Conducts Knowledge transfer of completed projects
  • Provides As built documentation of completed projects
  • Provides L1-L2 after sales support via agreed SLA
  • Coordinates support for L3 TAC support
Benefits
  • HMO
  • Paid Leaves (Annual, Sick, Birthday, Well-being, Paternity/Maternity/Solo Parent)
  • Variable Pay Eligibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
endpoint security solutionsproject implementationconfiguration managementUser Acceptance Testingknowledge transferactivity reportingsolution designtechnical workshopsproduct demonstrationsRFPs and RFIs
Soft Skills
collaborationcommunicationcustomer engagementproblem-solvingtechnical expertisepresentation skillsstrategic insightstraining developmentobjection handlingteam coordination