Excelsior University

Financial Aid Counselor

Excelsior University

full-time

Posted on:

Location Type: Hybrid

Location: AlbanyNew YorkUnited States

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Salary

💰 $40,875 - $42,000 per year

About the role

  • Provide individualized counseling to students regarding financial aid options, eligibility criteria, and application procedures over the phone, email, text, and in virtual meetings.
  • Assist students in understanding different types of financial aid programs and amounts of funding available, including grants, scholarships, loans, etc.
  • Evaluate and process financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines.
  • Review financial aid packages based on students' eligibility and financial need.
  • Conduct workshops and informational sessions to educate students and parents about the financial aid process, application deadlines, and available resources.
  • Stay current on federal and state financial aid regulations, ensuring adherence to compliance requirements in all aspects of financial aid administration.
  • Maintain accurate and confidential student records related to financial aid applications, awards, and communication.
  • Collaborate with other departments, such as admissions and academic advising, to ensure a coordinated approach in supporting students' financial needs.

Requirements

  • Associate degree in a relevant field (e.g., finance, business, education).
  • Previous experience in financial aid administration or related field preferred.
  • Knowledge of federal and state financial aid regulations.
  • Strong interpersonal and communication skills.
  • Ability to interpret and explain complex financial information to diverse audiences.
  • Detail-oriented with excellent organizational and time management skills.
  • Experience in PowerFAIDS preferred.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial aid administrationapplication processingcompliance evaluationfinancial aid package reviewworkshop facilitationrecord maintenancefinancial information interpretation
Soft Skills
interpersonal skillscommunication skillsorganizational skillstime management skillsdetail-oriented
Certifications
Associate degree