ExactCare

Implementation Specialist

ExactCare

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Develop detailed project specifications based on defined scopes of work.
  • Set clear expectations for project deliverables and timelines.
  • Provide regular updates to stakeholders, highlighting progress through established milestones.
  • Monitor commitments and deliverables to maintain project integrity and adherence to schedules.
  • Design and implement effective communication strategies and client training plans.
  • Lead conference calls, webinars, and on-site meetings with clients and internal teams.
  • Consistently meet or exceed annual performance metrics. Metrics may include but are not limited to client satisfaction and timely, accurate project completion.
  • Embody AnewHealth’s Core Values throughout all phases of project implementation.

Requirements

  • Proven experience leading and managing multiple implementation projects, preferably in healthcare (example: home health, health plans, or provider groups).
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
  • Demonstrated ability to build strong client relationships and address concerns proactively.
  • Effective problem-solving skills to identify and resolve issues during implementation.
  • Proficiency in Microsoft Excel, PowerPoint, Word, Teams, and OneNote.
  • Strong presentation and reporting skills, including the ability to explain data to stakeholders.
  • Ability to design and create workflows to support implementation processes.
  • Minimum of 3 years’ experience in project management, ideally in a client-facing healthcare role.
  • Demonstrated leadership, self-direction, and a track record of successful project coordination.
Benefits
  • medical/dental/vision
  • flexible spending
  • company-paid life insurance
  • short-term disability
  • voluntary benefits
  • 401(k)
  • Paid Time Off
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementimplementationworkflow designdata reportingperformance metricsclient training
Soft Skills
organizational skillsattention to detailverbal communicationwritten communicationclient relationship managementproblem-solvingpresentation skillsleadershipself-direction