Evora IT Solutions

ServiceNow Technical Consultant

Evora IT Solutions

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Tech Stack

ITSMJavaScriptServiceNowSOAP

About the role

  • Design and develop custom applications and modules on the ServiceNow platform
  • Configure forms, lists, business rules, client scripts, UI policies, and data transformations
  • Build scalable workflows, automations, and reusable components
  • Ability to extend out-of-the-box ServiceNow applications to meet business needs
  • Develop and maintain scripts using JavaScript and Glide APIs
  • Ensure maintainability, performance, and adherence to platform best practices
  • Design and implement integrations using REST/SOAP APIs and middleware
  • Enable seamless data exchange between ServiceNow and enterprise systems
  • Implement and support solutions across: ITSM (Incident, Problem, Change, Request) CSM / RSM (Customer workflows, case management, service operations) FSM (Scheduling, dispatch, mobile workforce enablement) S2P (Procurement workflows, supplier lifecycle, purchasing integrations)
  • Maintain comprehensive technical documentation
  • Create user guides and training materials
  • Support knowledge transfer across teams
  • Partner with business analysts, architects, and project managers
  • Provide technical guidance to stakeholders and platform users
  • Troubleshoot and resolve platform-related issues
  • Apply ServiceNow development standards and governance practices
  • Optimize platform performance and scalability
  • Contribute to reusable frameworks and accelerators

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Proven experience as a ServiceNow Developer/Consultant
  • Strong knowledge of ServiceNow platform architecture, data model, and scoped applications
  • Hands-on experience with: JavaScript, Glide APIs UI configuration (forms, policies, scripts) Integration technologies (REST, SOAP, web services)
  • Mandatory Certifications (must have some; preference for multiple) ServiceNow Certified System Administrator (CSA) – required ServiceNow Certified Application Developer (CAD) – strongly preferred
  • Candidates with multiple domain certifications (FSM + CSM + ITSM) will be strongly preferred.
Benefits
  • Competitive compensation and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaScriptGlide APIsREST APIsSOAP APIsUI configurationbusiness rulesclient scriptsdata transformationsworkflowsautomations
Soft Skills
technical guidancetroubleshootingknowledge transfercollaborationdocumentation
Certifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)