Director
Desjardins
Executive Account Director
Evolving Web
full-time
Posted on:
Location Type: Hybrid
Location: Montréal • 🇨🇦 Canada
Visit company websiteJob Level
Lead
Tech Stack
DrupalOpen SourceWordPress
About the role
- Secure opportunities with public and private sector clients in Canada and the United States, including web design and development projects, ongoing enhancement and support engagements, as well as audits and training focused on growth and value.
- Manage both inbound leads and plan/execute outbound activities through proactive and creative prospecting.
- Collaborate with technology and business partners to jointly develop leads and opportunities.
- Manage the full sales cycle: prospecting, discovery, responding to RFIs/RFPs, presentations, and contract negotiation, following a structured, paced process.
- Be responsible for a revenue target that directly contributes to the company's growth objectives.
- Act as a strategic advisor to clients by sharing trends, insights, and best practices to help them remain competitive.
- Develop and approve project briefs, providing guidance and direction to account and project teams.
- Regularly participate in industry events in Montreal and across North America, leveraging your market and prospect knowledge to build a community around our work.
- Lead and take part in presentations and other activities aimed at strengthening relationships between the agency and its clients.
- Provide clear and concise updates to clients and agency leadership.
- Forecast and track account key performance indicators, reporting on status and active opportunities.
- Maintain accurate records of account activities using CRM tools and client reporting.
Requirements
- Minimum 7 years of experience in an agency or professional services environment.
- Excellent written and verbal communication skills, with the ability to understand and address client needs in the context of agency services.
- Proven expertise in new business development.
- Strong knowledge of digital best practices, technologies, and trends — experience with Drupal, WordPress, or other open-source technologies is an asset.
- Experience managing client relationships and serving as an escalation point.
- Comfortable with public speaking, event participation, and presentations.
- Ability to define objectives in a fast-paced environment.
- Excellent command of both French and English, written and spoken.
Benefits
- Competitive compensation with a mix of base salary and performance bonus.
- A diverse, multilingual, collaborative, and supportive team.
- A beautiful office less than five minutes from the Mont‑Royal metro station, with one day of remote work per week.
- Competitive pay, benefits, and an excellent work-life balance.
- A culture that values learning, creativity, and mentorship.
- Opportunity to travel and build an exceptional professional network.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
new business developmentdigital best practicesclient relationship managementproject managementcontract negotiationRFIRFPaccount performance trackingCRM toolsweb design and development
Soft skills
written communicationverbal communicationclient needs assessmentpublic speakingevent participationpresentation skillsstrategic advisingproactive prospectingteam collaborationobjective definition