Senior Technical Consultant
Performance Technologies S.A.
ERP
Implementation Consultant
&Evolve
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Act as internal and customer-facing subject-matter expert for DMS, Manufacturer Systems, Country Specifics, Layered Applications and partner products
- Develop, evolve and retain product knowledge to meet delivery requirements
- Ensure project activities are deployed to quality and time expectations per signed order
- Engage with customers remotely and onsite for discovery, documentation, configuration, training and post go-live support
- Attend product reviews and maintain knowledge management artefacts and testing documentation
- Standardize and maintain a blueprint for product delivery
- Identify and resolve product delivery problem areas; support Lead Consultant in decisions
- Communicate clearly and share knowledge internally and externally
- Suggest process improvements to enhance customer experience
- Deliver projects on budget and time with quality; meet KPIs for assignments, rework, utilization and customer satisfaction
Requirements
- Experience and proven track record in Finance, CRM, Technical or ERP deployments in Consultancy and or SME roles
- Relevant business background and proven track record as key point of contact / SME in product delivery
- Ability to define and maintain standard end-to-end business process for software delivery
- Process-driven with proven ability to handle change and work under pressure
- Commercially astute with strong analytical skills
- Knowledge of the Automotive industry (desirable, not essential)
- Ability to advise, persuade and influence professionally
- Outstanding verbal and written communication skills
- Open to challenges and continuous improvement; motivated and engaged
- Team player who builds good working relationships
- Flexibility, integrity and problem-solving skills
