EvoluServices Meios de Pagamento

Consultant

• Monitor the health of the client portfolio, identifying risk signals and acting proactively to prevent churn;
• Create specific action plans for clients at high risk of churn;
• Establish and implement loyalty programs for the client portfolio to promote engagement and retention;
• Produce weekly status reports of open requests and share them with managers;
• Monitor requests and track pending items, ensuring speed, quality, and adherence to delivery deadlines;
• Participate in training and development programs to continuously improve knowledge and skills;
• Handle routine customer interactions, answering questions and providing personalized, ongoing support focused on customer satisfaction and efficient issue resolution;
• Conduct scheduled follow-ups with inactive clients to re-engage them;
• Review the demand pipeline daily and prioritize urgent cases;
• Implement appreciation actions, such as personalized post-project emails;

Junior Relationship Consultant

Sales

• Work on client prospecting, primarily outbound, and also provide consultancy to customers to ensure proper use and maximize the value of the company's system and products.

Sales Consultant

Marketing

• Creation of visual assets for media using Photoshop and Illustrator
• Planning, development and execution of marketing campaigns, including budget definition, approach, creative development and campaign setup with Meta Ads and Google Ads
• Monitoring, performance analysis and optimization of campaign results
• Planning and creation of social media content, including posts, captions and Stories
• Organization, management and scheduling of the posting calendar according to the plan
• Development of scripts and content briefs, including Reels and Stories for brands
• Production of institutional and marketing copy for related activities
• Creation of institutional and promotional designs for partners and representatives
• Occasional creation of printed graphic materials and visuals for events, giveaways, visual communication and other institutional needs.

Junior Relationship Consultant

Sales Consultant

Mid-level Marketing Analyst