EvoluServices Meios de Pagamento

Sales

• Engage in client prospecting, primarily outbound, while also providing consultancy to clients to ensure proper use and maximize the benefits of the company's system and products.

Sales Consultant – Finpet

Consultant

• Monitor the health of the client portfolio, identifying risk signals and acting proactively to prevent churn;
• Create specific action plans for clients at high risk of churn;
• Establish and implement loyalty programs for the client portfolio to promote engagement and retention;
• Produce weekly status reports of open requests and share them with managers;
• Monitor requests and track pending items, ensuring speed, quality, and adherence to delivery deadlines;
• Participate in training and development programs to continuously improve knowledge and skills;
• Handle routine customer interactions, answering questions and providing personalized, ongoing support focused on customer satisfaction and efficient issue resolution;
• Conduct scheduled follow-ups with inactive clients to re-engage them;
• Review the demand pipeline daily and prioritize urgent cases;
• Implement appreciation actions, such as personalized post-project emails;

Sales Consultant – Finpet

Junior Relationship Consultant