Conduct a comprehensive audit of current growth operations (prospect research, pitch decks, deal stages, handoffs, NDA/pricing flows, etc.).
Deliver a prioritized roadmap that separates quick wins from longer-term investments.
Triage and remove the highest-impact operational pain points.
Design and operationalize playbooks to enable prospect research, discovery, strategic pricing, etc.
Establish operating procedures to standardize pre-meeting preparation, proposals, pricing guardrails and NDA workflow.
Create reusable enablement assets (starter pitch decks, SOW templates, proposal checklists).
In partnership with Head of Growth, assess tooling needs for optimizing the growth motion.
Define and implement SLAs and escalation rules (e.g., NDA turnaround, pricing approvals, deck readiness).
Instrument KPIs that link process adherence to outcomes (win rate, time-to-proposal, deal velocity) and report monthly.
Partner with Legal, Finance and Product to operationalize contract/pricing flows and reduce friction.

Requirements

5+ years in RevOps / Sales Ops / Growth Ops / Sales Enablement or equivalent GTM operations roles.
Direct experience with payers, PBMs or selling into health plans.
Demonstrated experience building discovery/pre-meeting/proposal playbooks and rolling them out to a commercial team.
Comfortable with Excel/Google Sheets analytics and dashboarding; ability to define KPIs and instrument results. (SQL is a strong plus.)
Experience partnering with Legal, Finance and Product to implement contract/pricing flows and policy guardrails.
Has shadowed or partnered directly with sellers and translated field observations into operational change.
Prior work in early-stage GTM teams or startups (evidence of building while flying).

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

RevOpsSales OpsGrowth OpsSales EnablementExcelGoogle SheetsSQLKPI definitiondashboardingcontract/pricing flows

Soft Skills

operational changecollaborationproblem-solvingstrategic thinkingcommunicationprioritizationanalytical thinkingproject managementadaptabilityleadership