EVI Energieversorgung Hildesheim GmbH & Co. KG

Customer Support

• Proactive customer outreach and support for our customers at the on-site customer center.
• Development of new customer contacts (private and commercial customers).
• Handling customer inquiries in person, in writing, and by phone.
• Preparing quotations, up-selling, and cross-selling.
• Maintaining master/customer data in CRM and billing systems.
• Quality assurance and complaint management.
• Participation in projects and campaigns and contributing to product development.

Customer Service Representative