Everything But Water

Customer Support

• Handle incoming customer inquiries promptly and professionally via phone, chat, and email
• Research and resolve delivery issues
• Review new orders
• Update customer profile and payment information
• Enforce policies and procedures to ensure call center is running efficiently
• Communicate with fulfillment center and stores to ensure proper handling of orders
• De-escalation of customer complaints to ensure customer satisfaction
• Support a productive work environment with a positive attitude and a dedication to providing superior customer service

Customer Service Representative