Everymind

Sales

• Act as a Salesforce Functional Analyst using Communications Cloud.
• Elicit, analyze, and document business requirements together with the technical team and business areas.
• Translate business needs into clear functional requirements for implementation in Salesforce.
• Perform functional configuration of the Salesforce platform (flows, objects, fields, validation rules, layouts, and declarative automations).
• Support the technical team in the functional detailing and validation of proposed solutions.
• Assist in refinements, functional alignments, and support the project's agile ceremonies alongside the Project Lead.
• Ensure solutions adhere to the client's business processes and Salesforce best practices.
• Support functional testing, user acceptance testing (UAT), and go-live follow-up.

Functional Analyst Specialist – Salesforce