
TikTok Shop Manager
Everyday Dose
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own day-to-day management of our TikTok Shop backend
- Ensure product listings, pricing, bundles, promos, and discounts are accurate and optimized
- Manage catalog setup, compliance, and platform requirements
- Troubleshoot issues quickly (listings, payouts, errors, flags)
- Partner with Ops and Supply Chain to align inventory, fulfillment, and forecasts
- Work with CX to ensure smooth post-purchase experience and issue resolution
- Collaborate with Creative and Live teams to ensure shop setup supports conversion
- Align with Finance on payouts, fees, and reporting
- Monitor TikTok Shop KPIs: GMV, conversion rate, AOV, refunds, cancellations
- Identify bottlenecks and opportunities to improve performance
- Build processes that allow TikTok Shop to scale without breaking
- Stay ahead of TikTok Shop feature updates and best practices
- Support affiliate setup, tracking, and compliance
- Ensure product links, commissions, and promotions are set up correctly
- Help creators sell effectively by making the shop frictionless
Requirements
- Experience managing TikTok Shop, marketplaces, or social commerce platforms
- Strong operational and systems mindset
- Detail-oriented and proactive. You catch issues before they become problems
- Comfortable working cross-functionally with multiple teams
- Data-aware and performance-driven
- Able to move quickly in a fast-changing platform environment
- Prior experience scaling TikTok Shop for a DTC or CPG brand (Bonus Points)
- Experience with creator/affiliate commerce (Bonus Points)
- Familiarity with fulfillment, logistics, and inventory systems (Bonus Points)
- Comfortable navigating platform compliance and policies (Bonus Points)
Benefits
- Competitive compensation
- Health care + wellness stipend
- 401(k)
- Remote-friendly work environment
- Product perks (yes, lots of Everyday Dose)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
TikTok Shop managementcatalog setupcompliance managementdata analysisperformance monitoringaffiliate setupinventory managementfulfillment logisticsissue troubleshootingprocess building
Soft Skills
detail-orientedproactivecross-functional collaborationoperational mindsetperformance-drivenadaptabilityproblem-solvingcommunicationteamworkcreativity