Evertune AI

Content Manager

• Uncover and analyze insights – query our datasets directly or partner with data science to extract trends, benchmarks, and original POVs that only Evertune can provide.
• Create and package data-led stories that combine narrative and visualization, then distribute them across LinkedIn, our blog, Reddit, email, video, and website to build visibility, engagement, and authority.
• Translate technical concepts like GEO/AEO, LLM ranking behavior, and AI visibility into clear, relevant narratives for brand marketers and enterprise buyers.
• Participate in and shape conversations across LinkedIn, Reddit, and other communities where AI Search and marketing are actively being debated.
• Identify high-leverage moments for content tied to product launches, feature insights, and competitor activity – and execute quickly.
• Build compelling visual explainers, infographics, and short-form videos to bring data stories to life.
• Collaborate cross-functionally with product, marketing, and leadership to ensure insights align with our GTM strategy.
• Develop scalable systems for content repurposing, amplification, and performance reporting – iterating based on what works.

AI Insights, Content Lead – Data Storyteller

Full-stack Engineer

• Architect and implement frontend systems using Vue.js and Vuetify
• Contribute to backend features and API design in Python
• Help integrate and test data from third-party APIs, including LLM providers like OpenAI and Anthropic
• Partner with design and product to create user-focused features and interfaces
• Debug and troubleshoot issues across the stack to ensure reliability and performance
• Establish best practices for performance, accessibility, and responsive design
• Mentor junior and mid-level engineers, guiding technical and career growth
• Collaborate across disciplines to deliver full-stack features quickly and reliably

Senior Software Engineer, Full Stack

SEO Marketing

• Own the full post-sale customer lifecycle: onboarding, adoption, renewal, and expansion
• Lead high-touch onboarding experiences that drive time-to-value and platform confidence
• Serve as a strategic advisor across client stakeholders — from operators to CMOs
• Identify and execute on upsell and cross-sell opportunities, including product line expansion and multi-team rollouts
• Deliver clear, actionable recommendations based on platform insights, client KPIs, and evolving AI/LLM trends
• Build lasting, trust-based relationships with senior marketing and agency partners
• Collaborate closely with product and engineering to translate customer feedback into roadmap impact
• Help shape our CS motion and team operations as we scale

Senior Customer Success Manager – AI, SEO

Controller

• Own and Build the Financial Engine
• Take full ownership of billing, with a focus on usage-based invoicing and high-touch client interactions
• Build scalable systems and processes for AP, AR, billing, commissions, reconciliations, and reporting
• Reconcile usage data from internal dashboards and transform it into accurate invoices
• Manage billing platforms like Stripe, Ramp, QuickBooks, Excel, and client procurement tools like Bill.com, Coupa, and Tipalti
• Work directly with clients and sales to handle billing exceptions, usage disputes, and reconciliation questions
• Partner with leadership and our fractional CFO to support month-end close, cash flow tracking, and financial reporting
• Manage vendor payments, payroll, and compliance workflows
• Navigate international tax requirements across our global client base
• Spot inefficiencies, design better workflows, and leave every process stronger than you found it
• Collaborate closely with executive leadership, Chief of Staff, and external vendors to streamline back-office operations
• Support ad hoc projects from leadership – financial cleanups, spend reviews, contract updates, etc.

Financial Controller

• Design, develop, and ship intuitive, high-performance UIs using Vue.js and Vuetify
• Build and maintain backend features in Python
• Help integrate and test data from third-party APIs, including LLM providers like OpenAI and Anthropic
• Partner with design and product to define user-facing features and improve UX
• Ensure clean API design and efficient integration across the stack
• Debug and troubleshoot issues across the stack to ensure reliability and performance
• Champion performance, accessibility, and responsive design standards
• Participate in code reviews, standups, and sprint planning

Software Engineer, Full Stack

• Build and maintain backend services in Python
• Design and optimize data pipelines, storage systems, and real-time AI integrations
• Help integrate and test data from third-party APIs, including LLM providers like OpenAI and Anthropic
• Collaborate with other engineers to deliver robust, user-facing features
• Debug and troubleshoot issues across the stack to ensure reliability and performance
• Participate in code reviews, standups, and sprint planning to support a high-velocity release cycle
• Contribute to team best practices, documentation, and internal tooling as we scale

Software Engineer, Applied AI

Client Services Representative

• Lead and mentor a team of AI Success Managers across NYC and Seattle, focused on onboarding, adoption, retention, and expansion
• Build and standardize onboarding materials, frameworks, and success playbooks in partnership with Product Marketing
• Act as the first line of escalation for client issues – guiding your team through challenges and ensuring swift resolution
• Own relationships with key strategic accounts, including agencies and holding companies
• Collaborate closely with direct reports to identify upsell and cross-sell opportunities that drive revenue growth
• Partner with Product and Engineering to ensure client feedback informs platform development
• Drive operational excellence – tracking team performance, defining success metrics, and optimizing for scale
• Lead with a “no job too big, no job too small” mindset – balancing strategy with execution to move fast and deliver impact

Senior Director, Client Services

• Own the post-sale customer journey: adoption, expansion, renewal, and upsell.
• Lead onboarding for new clients, including discovery sessions, education on GEO/AEO (SEO for Generative AI), and optimization roadmap.
• Serve as a trusted advisor to technical and non-technical clients alike.
• Proactively identify upsell opportunities – primarily around expanding coverage to new product lines, categories, or business units.
• Deliver insights that demonstrate impact and encourage stickiness – positioning Evertune as a must-have, not a nice-to-have.
• Maintain strong relationships with key client stakeholders, ensuring alignment between Evertune’s capabilities and their growth objectives.
• Collaborate closely with the product and engineering teams to relay client feedback and help refine platform functionality.
• Help clients understand why AI isn’t surfacing their brand – and what they can do to change that.

Customer Success Manager – AI, SEO

Chief of Staff

• Own AP/AR and client billing across Stripe, Ramp, QuickBooks, and Excel
• Reconcile client usage reports (from internal dashboards) into accurate invoices
• Manage client billing systems (Bill.com, Coupa, Tipalti) to ensure timely payments
• Partner with our CFO to support month-end close and financial reporting
• Build scalable processes for billing, commissions, and reconciliations from the ground up
• Manage vendor relationships across office, IT, finance systems, and SaaS tools
• Handle insurance renewals, state tax compliance, and contracts with support from leadership
• Create and document repeatable processes across reporting, compliance, and vendor management
• Own employee onboarding end-to-end: set up payroll and benefits in Justworks, provision laptops, and ensure access to Gmail, Slack, Zoom, and other core tools
• Manage benefits administration, compliance tasks, and employee records
• Handle light office management needs (supplies, hardware, IT coordination, office services and supplies)

QA Engineer

• Own quality assurance from the ground up – building and leading our QA function
• Shape processes and ensure everything we ship meets enterprise-grade standards
• Combine hands-on UI manual testing with the design and implementation of UI automation
• Work closely with engineering, product, and design to test new features
• Catch issues early and improve release confidence
• Recommend and implement the best automation tools for our stack

Lead QA Engineer

Frontend Engineer

• Lead and help build a small team while continuing to contribute code daily
• Design, develop, and ship intuitive, high-performance user interfaces using Vue.js and Vuetify
• Architect and deliver AI-first data interfaces that go beyond static dashboards – building dynamic, adaptive views that surface the most important insights in real time
• Own the challenge of bringing cohesion across multiple product areas into a unified, intuitive frontend experience
• Collaborate closely with product, design, and other engineers to push the boundaries of how AI changes UI/UX, experimenting with new ways to make insights clear, actionable, and impactful
• Own and evolve front-end architecture, component systems, and code standards
• Partner with engineering team members to ensure clean API design and integration across the stack
• Create clarity and alignment across the distributed engineering team, and broader cross-functional teams
• Champion performance, accessibility, and responsive design across all products
• Manage and mentor junior engineers through thoughtful code reviews, pair programming, and coaching
• Help grow a team culture that values speed, craft, and candor – with high velocity as our north star