Billing Specialist, AR & Collections

Evertune AI

Billing Specialist managing invoices and collections for Evertune AI's finance team. Supporting billing processes, customer interactions, and financial reporting in a hybrid work environment.

Posted 6/23/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Create, review, and manage customer invoices with a high degree of accuracy
Support usage-based billing by working with internal data, billing inputs, customer-specific adjustments, and pricing rules
Read customer contracts carefully and apply billing terms correctly
Own billing onboarding for new customers
Support renewal and upsell billing transitions
Make invoice updates and revisions based on customer requirements, PO details, usage adjustments, or internal review
Upload invoices into customer portals and manage customer-specific submission requirements
Track invoice status and ensure invoices are sent accurately and on time
Own the end-to-end AR process once invoices are sent, including payment application, monitoring outstanding balances, and proactively following up on overdue accounts
Pull weekly AR and collections reports for the Controller and maintain organized tracking of collections status, customer responses, and next steps
Communicate directly with customers to resolve billing questions, invoice disputes, portal issues, and payment delays
Partner with Sales and Client Services to escalate customer-specific billing escalations and flag where their involvement is needed to move collections forward
Support the Controller on billing setup for new products, customers, or pricing structures as the business evolves
Help identify recurring billing issues, manual bottlenecks, and opportunities to improve the process
Support ad hoc finance and billing-related projects as needed in a scrappy startup environment

Requirements

What you’ll need

Experience in billing, accounts receivable, collections, finance operations, accounting, client billing, or a related operational role
Strong client-facing communication skills and a professional, patient, service-oriented approach
Excellent attention to detail, especially when reading contracts, applying pricing rules, and reviewing invoices
Comfortable with manual, repetitive, detail-heavy process work
Strong follow-through and ability to proactively chase down payments, answers, and missing information
Highly organized and able to track many invoices, customers, follow-ups, and edge cases at once
Comfortable working in Google and Excel spreadsheets and manipulating billing or AR data
Resourceful and able to operate without a perfect playbook, documented process, or step-by-step instructions
Able to ask good questions when something is unclear, especially around contract terms or customer-specific billing requirements
Comfortable working directly with customers on billing questions, disputes, and payment follow-up
Based in the NYC area and available to work onsite in our Flatiron office Tuesday through Thursday

Benefits

Comp & perks

Competitive Equity
Medical/Dental/Vision Coverage
Generous Paid Time Off
Commuter Benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingaccounts receivablecollectionsfinance operationsclient billingattention to detailinvoice managementpayment applicationdata manipulationcontract review

Soft Skills

client-facing communicationservice-oriented approachstrong follow-throughhighly organizedresourcefulproblem-solvingattention to detailproactivepatienceability to ask questions