Eversource Energy

Software Engineer

• Provides engineering/technical expertise and guidance in the identification, analysis and resolution of problems
• Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities
• Prepare thorough and accurate technical reports, correspondence, documentation, calculations and sketches
• Conducts engineering and related studies; completes non-routine engineering projects with minimal oversight
• Develops positive working relationships to effectively coordinate work activities
• Supports the company's goals and represents the company positively and professionally

Engineer, Distribution Engineering

Manager

• Provides strategic direction and leadership for continuous System performance
• Develops and deploys tools and analytics that support Eversource’s goal of providing exceptional customer service
• Leads a multi-faceted team to optimize distribution reliability investments
• Develops targeted, granular plans and programs to harden the system
• Reduces customer interruptions, interruption minutes, equipment damage and restoration costs during major and catastrophic storms
• Drives changes in studying and assessing distribution reliability and resiliency needs
• Develops best-in-class analytics and tools to identify system deficiencies
• Improves system design, efficiently deploys equipment, and optimizes spending

Manager, System Reliability and Resiliency Planning

General Counsel

• Provide legal support to Eversource clients in a broad array of legal matters
• Handling acquisition, modification, and disposition of real estate rights
• Negotiating a wide range of agreements associated with company operations, assets, capital projects, and diverse real estate holdings
• Collaborating with in-house legal counsel, internal business clients, company management and external stakeholders
• Attending in-person meetings, hearings before federal, state and local regulatory agencies

Senior Counsel, Real Estate, Land Use, Siting

Engineer

• Develop and maintain the system models for transmission studies including collection, review and/or modification of a variety of electric system parameters
• Conducts adequacy assessments and develops options to meet delivery objectives
• Identifies key technical issues and develops solutions
• Represents the department and the company on various industry related committees
• Collaborates in the implementation and management of the life cycle plan for transmission assets
• Communicates clearly and effectively verbally and in writing the results of analyses and action plan

Engineer, Systems Planning – Transmission

Analyst

• Facilitates development of the Transmission Capital Budget and Long-Range Plan
• Supports regulatory responses and a variety of performance improvement projects
• Works closely with Project Management and Investment Planning to understand investment schedules and in-service forecasts for active projects
• Collaborates with System Planning Engineers, Asset Management, and other departments to understand scope, schedule, and budgets for future projects, programs, and opportunities
• Develops new tools, dashboards, lists, and metrics as needed to drive performance improvements and highlight areas of focus for transmission leadership
• Prepares data, presentations, reports or information as needed to assist business improvement initiatives, respond to regulatory requests for information, as input to business decision making and for the goals & budget development processes.

Analyst, Transmission

• Build and maintain dashboards for operational metrics, project tracking, and compliance.
• Develop paginated reports and automate subscriptions for recurring reports.
• Troubleshoot and optimize Power BI refresh schedules and gateway connections.
• Connect and transform data from Maximo, P6, PowerPlan, Workday, Workforce, iTOA, Cascade and other industry tools.
• Maintain and enhance SQL views, stored procedures, and data pipelines in our Integrated DataMart.
• Deliver weekly, monthly, and ad-hoc reports for stakeholders across Integrated Planning & Scheduling and Electric Operations.
• Support the development of Work Plan slides, Gap Analysis, and Contractor Performance Summaries.
• Collaborate with end-users to validate data and ensure reporting accuracy.
• Use tools like Python, Power Automate, and Excel VBA or others to streamline manual processes.
• Maintain the IPS Report Catalog and Analytics Request Tracker.
• Create and update how-to guides, documentation, and training materials.
• Work closely with IPS Managers, Directors, and Analysts to gather requirements and deliver actionable insights.
• Present findings and updates in staff meetings and executive briefings.
• Provide end-user support and training for Power BI tools and reports.

Business Integration Analyst

Technical Recruiter

• Proactively develop talent pipeline
• Ensure compliance with all regulations
• Manage the entire hiring process
• Identify passive and active candidates
• Evaluate candidates’ technical abilities
• Partner with stakeholders to define roles

Senior Technical Recruiter

Marketing

• Supports the execution of multiple marketing programs, advertising campaigns and sales initiatives
• Ensures consistency with business branding and objectives
• Executes projects based on Eversource principles
• Assists in handling key marketing functions, processes, and programs related to achieving goals
• Collaborates with members of the marketing team on the execution of marketing plans and campaigns
• Analyzes research and measurement of campaigns and programs, communicates results and recommends improvements and/or adjustments
• Coordinates with internal and external copywriters, graphic designers, photographers, and other vendors
• Oversees the creation of the department’s collateral, press releases, case studies, etc. with manager’s guidance
• Assists in the planning and execution of events, conferences, and sponsorships
• Participates in a continuous improvement team to facilitate departmental workflow processes

Marketing Specialist

Procurement

• Manage the production of customer bills and related correspondence (shut off notices, final bills, etc.) for all Eversource operating companies.
• Responsible for customer payments from various sources including electronic payment channels and pay agent transactions for all ES operating companies.
• Develop and manage the associated postage strategy to minimize the multi-million-dollar postage budget.
• Develop and manage the O&M/Capital budget for Payments and Bill Print and is responsible for variance reporting and projected year end expenditures.
• Manage the remittance deposit and customer payment reconciliation process in partnership with Treasury.
• Direct the development and implementation of work method standards and operating procedures to ensure achievement of the Payment & Bill Print Department’s goals and objectives.
• Build and maintain positive relationships with vendors including clear communication and feedback, regular meetings, and addressing any issues or concerns that arise.
• Monitor performance standards for customer operations and digital strategy vendors, including SLA reviews and vendor site visits.
• Manage vendor issues that negatively impact customer experience or Company operations including vendor and IT meetings, appropriate and timely communications to leadership and impacted areas, root cause analysis, and development of improved controls.
• Lead annual or bi-annual executive touchpoints between the Company’s senior leadership and vendor partner senior leadership teams.
• Present monthly to senior leadership on the status of vendor management related activities, including RFP status and vendor service strategy.
• Research and understand vendor capabilities within the digital and customer operations space of the utility industry; serves as a liaison between internal business partners and outside vendors to meet and discuss capabilities.
• Lead communication efforts in the event a vendor performance issue impacts customers or other areas within the Company.
• Propose process redesign and technology advancement, based on “best practice”, to improve business operations.
• Collaborate with Legal and Procurement to monitor internal practices and vendor compliance with various policies and regulations related to payment processing and non-public customer information.
• Prepare and propose financial requirements for budgeting process; support all aspects of project work for payments and print, monitor project milestones, project expenses, and analyze costs variances from budget.
• Participate in regular Request for Proposal (RFP) or sole sourcing activities, including developing requirements, statements of work, pricing models, performance metrics, bidder question responses, selection of candidates, evaluation of bids, contract award, contract execution, vendor build and onboarding, etc.
• Participate in contract negotiations ensuring the contract outlines the terms of the relationship and the obligations of both parties including: compliance with regulatory requirements, developing and implementing vendor performance metrics, vendor security and data privacy compliance.
• Develop and monitor key performance indicators to ensure operational effectiveness.
• Monitor and track operational productivity and benchmarks against best practice performance standards.
• Perform storm restoration and emergency assignment as necessary.
• Provide expert testimony for payment, print and vendor management related operations, including in-person and/or virtual hearings with state regulators.
• Respond to regulatory inquiries and provide data for rate case requests.

Manager, Payments, Print, Vendor Management

Full-stack Engineer

• Will contribute to the legacy and smart Metering and Energy Efficient platforms
• Responsible to work with internal staff and 3rd party vendors to oversee the development, integration, maintenance, patching and repairing of software
• Creates or ensures architectural designs exist for systems
• Creates or ensures BC and DR plans exist for systems
• Leads software performance management (measure and improve)
• Successfully plan and execute projects involving multiple developers and complex requirements
• Contributes to major architectural decisions
• Spurs and facilitates meaningful discussion around complex issues
• Works with key stakeholders effectively to solve problems and make decisions

Lead Software Engineer

• Provides leadership, direction and coordination for the preparation, filing and defense of retail rate relief requests and other retail regulatory filings
• Directs the preparation of filings to state public utilities commission
• Develops analysis or oversees the development of analysis that will support the filings
• Manages the preparation of cost of service filings that support a reasonable rate of return to investors
• Ensures efficient use of resources by overseeing work organization and planning
• Coordinates the preparation of responses to discovery from regulatory agencies and interveners
• Testifies as an expert company witness in support of regulatory proposals
• Builds capability across team, ensures appropriate training and cross-training, resources and support for the team.

Manager, Revenue Requirements

Project Manager

• Monitors, maintains and reports on budgets, contracts and other financial issues for Eversource transmission projects.
• Performs cost forecasting, monitoring and control activities including the preparation of cost performance and productivity reports, analysis of supporting data, variance reporting and special studies.
• Evaluates and reports the cost impact of scope changes and/or productivity changes and recommends corrective actions.
• Assists Project Managers with evaluations and refinement of project cost, cash flows and budgets throughout the project’s life cycle.
• Utilizes information such as bids, project scope changes, invoices, internal labor / contractors, material and equipment to perform monthly project forecasting.
• Provides detailed project and program management cost analysis reports to Project Managers, Engineering and Plant Accounting.

Project Analyst, Cost, Transmission

• Monitor, maintain and report on budgets, contracts, and other financial issues for Eversource Transmission projects
• Responsible for obtaining, providing, and implementing information and recommendations to meet project goals and positively influence project direction
• Perform cost forecasting, monitoring and control activities including the preparation of cost performance and productivity reports, analysis of supporting data, variance reporting and special studies
• Work with project estimates and cash flow/budgets to monitor and communicate status and completion costs for projects and individual contractors
• Evaluate and report the cost impact of scope changes and/or productivity changes and recommend corrective actions
• Understand and apply project management theories and methodologies and utilize a variety of related project control tools

Senior Analyst, Project Cost, Transmission

Field Engineer

• Direct, coordinate, and supervise daily activities of field engineering designers.
• Review and approve work for internal/external customer requests.
• Manage cross-functional teams and initiate technical process improvements.
• Ensure customer satisfaction and safety leadership.
• Analyze workload and coordinate resources effectively.
• Responsible for designs that are safe and environmentally responsible.
• Coach, mentor, and provide technical guidance to staff.

Field Engineering Design Supervisor

• Execute transmission interconnection projects under ISO New England jurisdiction
• Communicate key project attributes to stakeholders
• Develop and administer contracts and agreements
• Interpret transmission system planning study results
• Organize and manage project deliverables in a matrix environment