Customer Service Representative – Bilingual (English/Spanish)
Eversource Energy
full-time
Posted on:
Location Type: Hybrid
Location: Windsor • Connecticut • United States
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Salary
💰 $27 per hour
Job Level
About the role
- Manage incoming interactions from our customers
- Listen to their needs
- Provide solutions to ensure their experience is truly exceptional
- Work independently and collaboratively on a team focused on quality and excellence
- Participate in ongoing training and development
Requirements
- High school diploma or equivalent required
- At least 1 year of prior experience assisting customers in any capacity/line of work
- Candidates with college degrees but no customer-related experience are encouraged to apply
- Candidates for this position must be bilingual and fluent in English and Spanish
- Must pass pre-employment skills assessments, background checks, and drug screening
Benefits
- Medical insurance
- Dental
- Vision
- Retirement savings plans
- Life and disability insurance
- Paid time off
- Tuition reimbursement
- Volunteer and community give-back opportunities
- Numerous training and career advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem solvingcommunicationteamworkindependencequality focusexcellencelisteningsolution providingbilingual
Certifications
high school diplomapre-employment skills assessments