Eversource Energy

Associate Specialist, Meter Operations

Eversource Energy

full-time

Posted on:

Location Type: Hybrid

Location: Southborough • Massachusetts • United States

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Salary

💰 $77,040 - $85,600 per year

About the role

  • Develop, maintain, and provide information in support of meter reading and field operations, billing, and associated departments.
  • Provide analytical and technical support in several systems work processes and metering systems such as the Field Collection System (FCS), the Meter to Bill process and Meter Data Management System (MDMS).
  • Troubleshoot a variety of issues related to metering processes, hardware, and software, and making recommendations to leadership.
  • Participate in the reporting, tracking, retrieval, and analysis of meter reading performance data.
  • Responsible for coordinating recommended system and work practice changes with other departments including testing and training.

Requirements

  • A bachelor’s degree in a technical or a business-related discipline or equivalent experience is required.
  • Two (2) plus years of relevant experience.
  • Experience with special emphasis in business analysis, data collection, project management support, or technical metering expertise is preferred.
  • Strong technical troubleshooting skills, with meter reading equipment.
  • Thorough knowledge of the Meter Systems & Data Management policies, and procedures.
  • Demonstrated knowledge of utility regulations, statutes, and practices.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
meter readingdata analysisbusiness analysisproject managementtechnical troubleshootingmetering systemsField Collection System (FCS)Meter Data Management System (MDMS)data collectionsystem testing
Soft Skills
analytical supportcommunicationcoordinationrecommendationtraining
Certifications
bachelor’s degree