Eversheds Sutherland

Billing Specialist

• Prepares weekly, quarterly and year-end reports for clients and team.
• Applies firm, practice group, and client-specific billing guidelines, fee schedules, processes and systems.
• Works closely with attorneys on the complete billing cycle which includes reviewing, distributing and editing of prebills.
• Prepares invoices along with supporting documentation.
• Sends bills to clients via email, mail, and electronic billing.
• Ensures compliance with electronic billing system requirements (e.g., LEDES formats); monitors rejected invoices and resolves ebilling issues promptly.
• Tracks all account receivables; communicates balances to attorneys; and follows up with past due clients concerning payment of account receivables.
• Works with the A/R manager/team as needed.
• Ensures that all client billing information, including client and matter rate information, tax and activity codes, etc. is accurate.
• Reviews and verifies the accuracy of billing and supporting documentation.
• Responds to client billing questions and inquiries by researching the facts, determining the status of the issue, taking required actions, partnering with attorneys and responding in an accurate and timely manner.

Billing Analyst

Attorney

• Collaborates with legal practice groups to understand their needs and the right technology solutions to enhance legal service delivery.
• Evaluates, implements, and adopts practice-specific and client-facing solutions to improve efficiency and productivity.
• Maintains an awareness of emerging tools and technologies.
• Monitors and analyzes the effectiveness of implemented technology solutions and makes necessary adjustments.
• Provides training and coaching to lawyers and support staff on new technologies and processes.
• Works with lawyers to identify use cases/tasks where AI can be used to improve work quality and speed.
• Applies appropriate level of experimentation to use cases to ensure the best results; documents the differences in prompts, workflows, etc.
• Designs and supports adoption programs, including onboarding plans, training exercises, communications, and post-implementation support.
• Monitors usage analytics and determines appropriate ongoing awareness campaigns and training.

Billing Analyst

Legal Technology Advisor