EVERSANA

Director

• Providing coaching, input to personal and departmental goals and staff training.
• Developing full understanding of client’s objectives, contracted deliverables, and communicating these to the team.
• Cultivating solid client relationships and maintaining open and transparent communication.
• Assessing operational aspects of programs including automation and improved processes.
• Tracking, monitoring, and reporting upon overall program results in a timely manner.

Associate Director – Client & Delivery Excellence

Art Director

• Develop and execute visually compelling concepts that align with our brand vision
• Guide creative and collaborate with a larger team in an ever-changing environment
• Present the vision and eloquently explain every aspect of a creative solution
• Responsible for the health of the Creative department
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development

Associate Creative Director, Art – DTC, Pharma Agency Experience Required

• The Associate Creative Director, Copy (ACD) is a contributor, manager, and leader of brands, who sets the bar in terms of craft for senior-level copy team members.
• The ACD has a proven ability to multitask, delegate, and manage as appropriate to ensure seamless management of business, while still contributing to idea generation and executional excellence.
• They are a direct liaison between creative and senior account team members and clients across their assigned brands, answering and exceeding strategic and creative expectations.
• They demonstrate a high level of business acumen while also nurturing the talents of others.
• The ACD possesses advanced presentation and persuasion skills and is adept at leading meetings and selling work internally and externally.
• The ACD is a leader that sets a positive tone and is a role model for others.
• Proven experience owning/leading/managing projects across portfolio on multiple brands ranging in scope, complexity and channel, and ability to create a cohesive brand experience.
• Mastery in concepting the big idea and pulling it through as a campaign across multiple channels.
• Effectively manages team and business in collaboration with the Creative Director.
• Mastery in defining brand voice and tone.
• Adaptability and ability to lead team in a new direction, initiating change.
• Proficient in providing feedback on copy to advance the work and deliver against expectations.
• Mastery in estimating hours on an individual or team level for various projects across the portfolio.
• Actively manages workloads and works with resourcing to ensure proper utilization and gather additional resources when necessary.
• Advanced understanding of business and communications strategy and how to leverage different channels to achieve those goals.
• Understands the importance of utilization and works hard to hit targets individually and for the extended team.
• Mastery of accessibility best practices and a commitment to apply these to our work.
• Creates an environment that rewards innovation.
• Growing understanding of each team member’s individual strengths (superpowers) and how best to leverage these talents to deliver the best work.
• Promotes a ‘roll-up your sleeves’ culture and has a reputation of moving the work forward.
• Helps mentor and grow mid- to senior-level team members, elevating their craft and expanding their industry knowledge.
• Regularly leads client presentations, communicating an advanced understanding of strategy and how our creative will advance business goals.
• Is a go-to resource for new business efforts.

Associate Creative Director, Copy – DTC, Pharma Agency Experience

SDET

• Design, implement, and maintain a comprehensive automation framework for functional, regression, and integration testing.
• Build automated test scripts for APIs, UI workflows, data pipelines, and AI agent interactions using tools such as PyTest or Selenium.
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or Cloud Build) to support continuous delivery.
• Ensure test scripts cover both core platform functionality and partner integrations (Veeva Vault, Vertex AI, Snowflake).
• Develop and execute test cases for new features, enhancements, and bug fixes.
• Conduct regression testing prior to each release to ensure platform stability.
• Work with the AI Validation and Compliance teams to evaluate AI output quality (accuracy, hallucination, tone, compliance alignment).
• Track and report system reliability metrics (latency, failure rate, API response times).

QA Automation Specialist

• You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques.
• Our goals are to enhance existing patient services business operations with data and analytics, to generate new lines of business through custom data deliverables, consulting practices and new product development.
• This will include hands on work to deliver business requirements and technical specifications our data science team can deliver with.
• This position will also have broad responsibilities that will include project coordination/management, presentations to executive staff, coordinating and leading demos and client interactions.
• You will play a key role on a small and nimble team – responsibilities will be broad and varied.

Senior Director, Patient Services Analytics

Salesforce Developer

• Work directly with client operation team leaders and support professionals to provide exceptional technical support for Salesforce Health Cloud ecosystem of applications
• Ensure the smooth operation and user satisfaction of Patient Services Hub programs, engagement portals, and copay programs
• Responsible for diagnosing and resolving high severity and high impact incidents
• Collaborate with business stakeholders to understand support needs and translate them into technical requirements
• Implement and execute application support aligned with ITIL best practices
• Lead diagnosis of complex issues across applications
• Perform support duties aligned with key performance indicators (KPIs)
• Proactively monitor system health and performance
• Analyze trends, identify root causes, and implement preventive solutions
• Prepare application support changes in accordance with Change / Release Management policies
• Develop and maintain comprehensive technical documentation
• Ensure code quality through code reviews and unit testing

Senior Salesforce Developer, Support

• Build and maintain custom Salesforce applications, integrations, and extensions using Apex, Visualforce, Lightning Web Components (LWC), and other relevant technologies
• Configure and customize standard Salesforce features, objects, fields, workflows, and validation rules to align with business requirements
• Ensure data integrity, security, and reliability by designing and implementing effective data migration, transformation, and integration strategies
• Provide technical leadership, mentoring, and guidance to junior developers
• Conduct code reviews and implement best practices to ensure high-quality and optimized code across projects
• Plan and execute comprehensive unit tests, integration tests, and support User Acceptance Testing (UAT)
• Oversee smooth and controlled deployments to production environments
• Identify and resolve performance bottlenecks, ensuring optimal performance and scalability of Salesforce applications
• Implement security measures and ensure compliance with Salesforce security standards and industry regulations
• Create and maintain detailed technical documentation, including design specifications, architecture diagrams, and user guides
• Stay updated with the latest Salesforce releases, features, and industry trends

Senior Salesforce Developer

Business Analyst

• Lead day-to-day development of requirements gathering and process modeling
• Facilitate cross functional requirements gathering sessions
• Translate business rules, requirements & process flows into documentation formats
• Provide strong collaboration between team members & clients
• Develop and maintain Data Transfer Agreements
• Diagram current/future state Business/Operations & System Processes
• Create user documentation, work instructions, and procedures
• Handle multiple projects of moderate or complex scope
• Liaison with pharmacy, sales, marketing, compliance, and/or legal
• Ensure adoption of standardized project processes
• Perform research into project-related issues and products
• Support projects post-deployment during hypercare

Recruitment

• Two new headcount in Regulatory Consulting under Ashley Young, staffing agency resources

Staffing Agency

Account Executive

• Serve as a vital role to the EVERSANA client partnership by meeting and exceeding assigned territory sales goal
• Establish working relationships with assigned Health Care Providers and Support Staff
• Communicate information on our client’s neurology/epilepsy product, as well as educate Customers on relevant patient educational materials/programs
• Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages
• Develop expertise in delivery of core selling messaging for assigned promoted products
• Meet or exceed call expectations and sales attainment goals set forth by the Client
• Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• Occasional travel required

Virtual Sales Representative – Neurology

• The Associate Creative Director, Copy (ACD) is a contributor, manager, and leader of brands, who sets the bar in terms of craft for senior-level copy team members
• The ACD has a proven ability to multitask, delegate, and manage as appropriate to ensure seamless management of business, while still contributing to idea generation and executional excellence
• They are a direct liaison between creative and senior account team members and clients across their assigned brands, answering and exceeding strategic and creative expectations
• They demonstrate a high level of business acumen while also nurturing the talents of others
• The ACD possesses advanced presentation and persuasion skills and is adept at leading meetings and selling work internally and externally
• The ACD is a leader that sets a positive tone and is a role model for others
• Proven experience owning/leading/managing projects across portfolio on multiple brands ranging in scope, complexity and channel, and ability to create a cohesive brand experience
• Mastery in concepting the big idea and pulling it through as a campaign across multiple channels
• Effectively manages team and business in collaboration with the Creative Director
• Mastery in defining brand voice and tone
• Adaptability and ability to lead team in a new direction, initiating change
• Proficient in providing feedback on copy to advance the work and deliver against expectations
• Mastery in estimating hours on an individual or team level for various projects across the portfolio
• Actively manages workloads and works with resourcing to ensure proper utilization and gather additional resources when necessary
• Advanced understanding of business and communications strategy and how to leverage different channels to achieve those goals
• Understands the importance of utilization and works hard to hit targets individually and for the extended team
• Mastery of accessibility best practices and a commitment to apply these to our work
• Creates an environment that rewards innovation
• Growing understanding of each team member’s individual strengths (superpowers) and how best to leverage these talents to deliver the best work
• Promotes a ‘roll-up your sleeves’ culture, and has a reputation of moving the work forward
• Helps mentor and grow mid- to senior-level team members, elevating their craft and expanding their industry knowledge
• Regularly leads client presentations, communicating an advanced understanding of strategy and how our creative will advance business goals
• Is a go-to resource for new business efforts

Associate Creative Director, Copy – Pharma Agency Experience

Account Manager

• Manage a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices
• Exceed assigned sales revenue goals and brand key performance objectives
• Conduct formal and informal presentations
• Develop local, regional and national KOLs
• Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, and other key stakeholders
• Maintain expertise in all patient related services and provide guidance
• Analyze performance, business trends, and promotional budgets; develop and execute business plans
• Utilize the CRM System to maximize efficiency and effectiveness

Key Account Manager – Hematology

• Manage a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices in the US
• Exceed assigned sales revenue goals and brand key performance objectives
• Conduct formal and informal presentations and convey complex scientific, reimbursement, and business information fluently to assigned targets
• Develop local, regional and national KOLs in assigned territory
• Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and other allied HCPS and key stakeholders
• Utilize the CRM System to maximize efficiency and effectiveness.
• Accept and effectively incorporate coaching feedback and take ownership for continued personal development

• Manage a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices in the US
• Exceed assigned sales revenue goals and brand key performance objectives
• Conduct formal and informal presentations
• Develop local, regional and national KOLs in assigned territory
• Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and other allied HCPs and key stakeholders.
• Maintain expertise in all patient-related services and provide guidance to HCPs and accounts of these services.

• Manage a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices in the US
• Exceed assigned sales revenue goals and brand key performance objectives
• Conduct presentations and convey complex scientific, reimbursement, and business information fluently
• Develop local, regional and national KOLs in assigned territory
• Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and other key stakeholders
• Develop and maintain relevant disease state(s) and knowledge of competitive products
• Analyze performance, business trends, and promotional budgets; develop and execute business plans
• Prepare various reports and presentations for management as required