Patient Services Coordinator

EVERSANA

Patient Services Coordinator at EVERSANA acting as first contact for patient programs. Delivering exceptional patient experience through telephonic service and documentation triaging.

Posted 6/25/2026full-timeRemote • Montana • 🇺🇸 United StatesJunior💰 $20 - $30 per hourWebsite

About the role

Key responsibilities & impact

Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member
Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation
Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures.
Complete data entry tasks; enter and set up new patients in database
Compile new patient packets and mail out in a timely manner
Complete clerical duties including but not limited to photocopying, faxing, mailing and filing
Special project support as necessary
Assign follow ups to the appropriate team members
Acts as a backup to the receptionist

Requirements

What you’ll need

High School Diploma or GED and 1 year experience
Administrative experience including experience using computer based applications (e.g. Microsoft Word, Excel and PowerPoint)
Strong communication, problem solving, and customer service skills
Ability to adapt and successfully handle unexpected situations
Ability to obtain registration Missouri Pharmacy Technician registration
Customer Service, phone and clerical experience

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrypatient database managementclerical duties

Soft Skills

communicationproblem solvingcustomer serviceadaptability

Certifications

High School DiplomaGEDMissouri Pharmacy Technician registration