EverPass Media

Senior Solutions Architect

EverPass Media

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

About the role

  • The Senior Solutions Architect is a customer-facing, technical role focused on helping customers successfully integrate EverPass solutions into their IT and AV environments.
  • This role spans pre-sales technical discovery, post-sale implementation, and ongoing operational enablement.
  • You will work directly with restaurant operators, IT teams, and AV partners to assess current infrastructure, identify gaps, and design practical solutions that align EverPass hardware and software with real-world deployment constraints.
  • You will validate installations in the field and create clear, repeatable playbooks that enable consistent deployments across many locations.
  • As a subject-matter expert in commercial AV matrix systems, you will design and support complex multi-source, multi-display environments, ensuring EverPass operates reliably within a wide range of existing AV architectures while providing clear guidance on when and how customers should evolve their systems to meet EverPass requirements.

Requirements

  • 7+ years of experience in solutions engineering, AV engineering, systems engineering, or a similar customer-facing technical role
  • Extensive hands-on experience designing, installing, and supporting commercial AV systems, including AV matrix switchers and signal routing architectures
  • Proven experience integrating new hardware and software into existing IT and AV environments
  • Strong understanding of:
  • Multi-source, multi-display video environments
  • Audio systems and multi-zone audio
  • Signal flow, latency, and compatibility across AV components
  • Experience deploying technology in restaurants, bars, or similar commercial hospitality environments.
  • Solid knowledge of networking fundamentals, including:
  • Switches, routers, PoE, and bandwidth considerations
  • Basic VLAN and firewall concepts as they relate to AV systems
  • Experience working with commercial-grade hardware, including:
  • Displays, mounts, cabling, and infrastructure
  • Media players, streaming devices, and Smart TVs
  • Ability to assess infrastructure readiness and recommend practical upgrade paths when existing systems are insufficient.
Benefits
  • Competitive Compensation
  • Medical, dental, vision, life, and long-term and short-term disability insurance
  • Professional Development Programs
  • Access to senior management and mentoring opportunities
  • Employee Recognition Program
  • Unlimited PTO
  • Paid Parental Leave
  • Mental Health and Recharge Days
  • 401k Match
  • Pre-tax Transportation
  • Employee Assistance Program
  • In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solutions engineeringAV engineeringsystems engineeringdesigning commercial AV systemsinstalling commercial AV systemssupporting commercial AV systemsintegrating hardware and softwarenetworking fundamentalssignal flowmulti-source multi-display environments
Soft Skills
customer-facingtechnical discoveryoperational enablementclear communicationproblem-solvingcollaborationguidanceassessmentdesigndocumentation