EverPass Media

Solutions Engineer

• The Senior Solutions Architect is a customer-facing, technical role focused on helping customers successfully integrate EverPass solutions into their IT and AV environments.
• This role spans pre-sales technical discovery, post-sale implementation, and ongoing operational enablement.
• You will work directly with restaurant operators, IT teams, and AV partners to assess current infrastructure, identify gaps, and design practical solutions that align EverPass hardware and software with real-world deployment constraints.
• You will validate installations in the field and create clear, repeatable playbooks that enable consistent deployments across many locations.
• As a subject-matter expert in commercial AV matrix systems, you will design and support complex multi-source, multi-display environments, ensuring EverPass operates reliably within a wide range of existing AV architectures while providing clear guidance on when and how customers should evolve their systems to meet EverPass requirements.

Senior Solutions Architect

Account Executive

• Own the full sales cycle for EverPass Engage, from outbound prospecting and discovery through demo, proposal, negotiation, and close
• Sell into healthcare and retail health organizations including urgent care, dental groups, hospital systems, and specialty clinics
• Run consultative discovery to understand patient experience goals, operational challenges, compliance needs, and existing technology environments
• Position Engage as a scalable SaaS platform that improves communication, efficiency, and experience, not just a screens-and-hardware solution
• Navigate multi-stakeholder buying groups including operations, marketing, IT, compliance, and executive leadership
• Deliver tailored demos and proposals aligned to customer workflows, environments, and growth plans
• Build and maintain a strong pipeline through proactive outbound efforts, referrals, and strategic targeting
• Accurately forecast revenue and manage deal progression in CRM
• Partner closely with Product, Marketing, and Customer Success to ensure strong handoffs and long-term customer success
• Bring voice-of-customer feedback back to the organization to inform product and go-to-market strategy