Director, Business Systems

EverPass Media

Director of Business Systems at EverPass Media overseeing lead-to-cash business support systems. Ensuring platforms optimize the customer life cycle and support business objectives.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesLead💰 $150,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Systems Implementation Management
Serve as the primary business lead on the Evergent SMB implementation and pending migration
In partnership with Product/Engineering, build a comprehensive platform roadmap that meets future business demands and drives operational efficiency across the customer experience
Establish cross-functional governance for future functionality, ensuring data-driven decisions are driving the systems roadmap
Evaluate existing and new platforms for effectiveness and drive the art of the possible for future needs
Partner Integrations
Serve as the primary business liaison to external partners, ensuring operational integration between systems is optimized
Ensure external partner relationships are accounted for either internal or external system implementations or modifications
Assist internal teams with building and maintaining settlement and reconciliation processes between EverPass and external partners
Data Management
Ensure data across the ecosystems meets the demands of business users for both operational and reporting purposes
Ensure systems enhancements account for data needs of the business for transactional and reporting purposes
Partner with Data Engineering team to ensure business-critical data elements are accounted for as enterprise reporting and data repositories are established

Requirements

What you’ll need

12+ years of experience managing lead-to-cash (Sales / CRM / Billing / Payments) platforms from a business perspective
Demonstrated experience managing large-scale systems implementations and roadmaps in a high-growth or startup environment
Experience with systems migrations in a subscription services business or platform
Comfort working within a matrixed organization, with the ability to influence outcomes based on a data-driven decision framework
Strong attention to detail and execution-focused mindset
Bonus Points:
Background in sports media, streaming, or entertainment
Startup or high-growth company experience
Experience building or managing customer-facing e-commerce and/or self-care solutions

Benefits

Comp & perks

Competitive Compensation
Medical, dental, vision, life, and long-term and short-term disability insurance
Professional Development Programs
Access to senior management and mentoring opportunities
Employee Recognition Program
Unlimited PTO
Paid Parental Leave
Mental Health and Recharge Days
401k Match
Pre-tax Transportation
Employee Assistance Program
Type of work: Hybrid
In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

systems implementation managementlead-to-cash platformsCRMbillingpaymentssystems migrationsdata managementsettlement processesreconciliation processesenterprise reporting

Soft Skills

cross-functional governancedata-driven decision makinginfluencing outcomesattention to detailexecution-focused mindset