EverOps

IT Support

• Design, implement, and manage endpoint platforms using Microsoft Intune and Iru
• Own device lifecycle management (onboarding, offboarding, compliance, and refresh)
• Implement automated provisioning with Autopilot and Apple Business Manager (DEP)
• Configure and enforce industry-standard hardening baselines for macOS and Windows via Intune/Iru
• Manage vulnerability exposure using CrowdStrike Spotlight or similar, and drive remediation SLAs
• Own CrowdStrike Falcon platform administration, including sensor deployment, policy configuration, prevention policy tuning, and exclusion management
• Lead alert triage and investigation workflows, partnering with the security team on escalations and response
• Build and maintain host groups, device policies, and containment workflows
• Administer Server Patch and Policy Management through WSUS/AWS SSM
• Integrate endpoint platforms with Okta, Entra ID, and other identity providers
• Automate endpoint configuration and application lifecycle using scripting (PowerShell, Bash, Python)
• Troubleshoot complex endpoint issues across OS, network, and identity layers
• Support secure access workflows (VPN, cert-based Wifi authentication)
• Build and maintain documentation, runbooks, and standards
• Partner with Security, IAM, and Cloud teams to align endpoint strategy with broader platform architecture
• Contribute to continuous improvement within your team and across EverOps’ customer base.

Senior IT Infrastructure Endpoint Engineer

Engineer

• Lead implementation of Okta as the central identity platform (SSO, MFA, lifecycle management)
• Reduce manual IT operations through automation
• Build and manage identity infrastructure using Terraform (or equivalent IaC tools)
• Develop reusable modules for Okta apps, groups, policies, and integrations
• Implement version-controlled identity configurations with full auditability
• Leverage GitHub (GitOps) for:
• Source control of identity configurations
• Pull request-based change management
• CI/CD pipelines (GitHub Actions) for identity deployments
• Enforce approval workflows, testing, and promotion across environments (dev → prod)
• Treat identity changes as code with full traceability and rollback capability
• Design and automate onboarding/offboarding (JML) workflows with zero manual provisioning
• Establish device trust and conditional access policies (identity + endpoint integration)
• Automate workflows across HRIS, identity, and endpoint systems (APIs, scripting, Okta Workflows, Tines, or equivalent)
• Fully automate onboarding/offboarding with clear workflow visibility
• Provide 100% SSO coverage and MFA standardization
• Administer device-based access controls (zero trust foundation)

Senior IT Identity Engineer

DevOps Engineer

• Design, implement, and validate disaster recovery architectures for relational, NoSQL, and managed data services across AWS, Azure, or GCP
• Plan and execute database migration cutovers including blue-green database swaps, read-replica promotion, and zero-downtime schema migration workflows
• Architect replication topologies (cross-region, cross-account, active-passive, active-active) and validate RPO/RTO targets through runbook-driven DR drills
• Build and maintain Infrastructure as Code for data platform provisioning (RDS, Aurora, DynamoDB, ElastiCache, Redshift, managed Kafka/MSK, etc.) using Terraform, Atlantis, and/or CloudFormation
• Design backup, snapshot, and point-in-time recovery strategies with automated validation and alerting
• Develop automation tooling for data platform operations: failover orchestration, health checks, capacity scaling, and credential rotation
• Implement observability for data infrastructure—replication lag monitoring, connection pool health, query performance baselines, and storage growth forecasting
• Support production workload migrations including data tier cutovers with rollback plans and data integrity verification
• Contribute to multi-tenant Kubernetes platform operations where data services intersect (e.g., External Secrets Operator for DB credentials, sidecar patterns for connection pooling)
• Participate in regular customer and internal EverOps scrums, providing data architecture guidance and operational status
• Document runbooks, architecture decision records (ADRs), and operational playbooks for data platform operations

Senior IT Infrastructure Endpoint Engineer

Senior IT Identity Engineer

Senior DevOps Data Engineer